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When it comes to finding the right staffing solutions in 2022, it helps to know which tasks, roles, or operations will most likely be outsourced in your industry. That way, it does not matter what province you and your business are located in. It could be Cape Town, Johannesburg; Durban, Gqeberha (Port Elizabeth), or anywhere in South Africa.

One of the most powerful benefits of an outsourced staffing solution is flexibility and the opportunity to leverage a personalised solution that fits your unique business needs. By knowing which tasks, roles or responsibilities are most predicted to be outsourced this year, you can make a more informed decision on which staffing solution may be best for your business.

This article introduces our prediction of the top five most outsourced tasks in 2022. If you want to gain a more immediate solution, contact MASA to connect with a leading staffing agency in South Africa.

1. Information Technology (IT)

Technology has rapidly evolved over the past ten years and will play an increasingly significant role in business during 2022 and beyond. Information technology (IT) is a core part of today’s advanced economy that smart companies are outsourcing to stay ahead.

According to Statista, the IT outsourcing industry is growing at a CAGR of 8.93% and will be worth a market volume of $551,956.3 million by 2026. 

Of all the IT services, most companies engage in robotic process automation (RPA), like AI and software outsourcing. In fact, RPA and software development outsourcing together has a total contract value of over $30 billion worldwide (SuperStaff 2021). 

Other outsourced IT tasks include planning and implementing digital transformation, mobile app support and management, and data center management.

2. Administrative

The administration is a foundational part of any business and will always be a popular function to outsource regardless of the year. Top staffing agencies provide highly qualified admin staff to deliver efficient and empowering administration services.

Commonly-outsourced administrative activities include telephone services, bookkeeping, event management, payroll management, and more. Companies also hire virtual assistants (independent contractors who work on scheduling appointments to complete complex administrative activities). 

The market size of virtual assistants was valued at $3,442 billion in 2019 and is predicted to grow by $44,255 million by 2027, according to a 2020 Allied Market Research survey.

3. Sales And Lead Generation

Sales and lead generation are unquestionably critical components of every business plan. Such operations, however, can be time-consuming and complicated, mainly because they require continual improvement to keep up with the ever-changing market circumstances.

So, to get more bang for their buck, businesses often outsource sales and lead-generation operations. If you’re worried about outsourcing due to extra costs, consider that utilising an in-house team requires you to recruit, train and pay another team member specifically for that function.

By partnering with an experienced staffing agency, you can gain access to the right staff ready to drive sales for your business. Not only can you avoid the expenses of recruiting, training, and management fees, but you can also save valuable time so your company can remain flexible to adapt to industry and market demands.

4. Competitive Research

The current economic landscape is competitive and requires businesses to remain on top of their game. Without competitive research, your business’s knowledge surrounding the competition is limited, resulting in a loss of revenue.

If you lack the skills, experience, and workforce to acquire detailed analysis views on your rivals, outsourcing competitive research can be a highly effective solution. In this case, a reputable vendor in this field should be able to give you a customised plan for analysing competitors and evaluating their business tactics. 

With a remote team assisting you in competitive research, you and your team can save valuable time and focus solely on the strategy that will differentiate your company from its competitors.

5. Project Management

Finding and hiring an experienced and qualified person for project management responsibilities can seem to be complex and expensive, particularly for small companies. 

But, when you choose to outsource a project manager, you have access to a larger pool of skilled and specialised individuals, typically at lower costs and without sacrificing quality.

Moreover, reputable project managers often have effective team and resource management abilities since they work with a wide range of customers in several sectors. As a result, they are typically comfortable dealing with people from different time zones, languages, and company climates.

Own your 2022

Handling a company in these times can undeniably be a time-consuming and challenging task. Many business owners are often unable to manage the complexities of responsibilities that their company requires to be effective. 

This is where finding the right staffing solutions kicks in. Hiring qualified staff for all the tasks mentioned above is the ideal solution to ensure that your business runs smoothly.

However, hiring is time-consuming and expensive. If you don’t have the budget or patience to find the right people within your company, you might want to consider outsourcing as a wise alternative.

With a reputable staffing agency, you can access the best in different fields and save your business precious time and money. Outsourcing may come in many forms, from utilising a virtual assistant to handle minor administrative work to hiring a whole team to outsource entire operations.

If you are unsure which jobs to outsource, you can discuss with your staff and ask if outsourcing can assist in specific areas. That way, your current team feels included, and you solve your staffing solutions allowing you to focus on your business.

Greys Recruitment Services has over 20 years of experience in finding the right staffing solutions catered to your business problems. Get in touch with us today and visit our web page for more information. 

Business Process Outsourcing (BPO) is a worldwide business phenomenon. South Africa has become increasingly popular as a BPO site worldwide due to rising manufacturing and labour costs throughout the globe. Over the last several years, MASA has grown into a staff outsourcing service in South Africa for high-end BPO services, including financial and legal services.

South Africa has been named “Offshoring Destination of the Year” twice (2016 and 2018). Also, in 2021, after three years in second place, South Africa was chosen as “Most Favoured Global Offshore Customer Experience Delivery Location.”

Many organisations have chosen South Africa as their preferred BPO location because of the numerous advantages they can leverage. This article discusses the benefits that South Africa has over other offshore locations.

If you would like to learn more about the benefits of outsourcing to South Africa, contact MASA today to connect with a leading temporary and permanent employment specialist in South Africa and worldwide if you would like to learn more about outsourcing solutions.

Cost-saving

Hiring workers from South Africa may save your business money. Paying them less than people in the United States, the United Kingdom, Australia, and Canada would be beneficial since labour expenses are considerably lower there.

South Africa may potentially save at least 40% – 45% on sourcing places like the United Kingdom, United States, and Australia on a continuous-state operational basis. South Africa’s attractiveness as a BPO location also removes many of the recruiting, training, and equipment difficulties that other locations face. Combining these advantages achieves savings of more than 50%.

Time zone advantage

Many other time zones are in sync with South Africa’s (GMT+2), and various European nations prefer the country’s time zone since it is in the same time zone as numerous other countries. 

South Africa’s capacity to provide high-quality, 24-hour a day, seven-day a week service at significantly lower costs attract businesses worldwide. The country’s courts can offer both big and little offshore clients in the US, Australian, and Canadian markets with nighttime or “downtime” customer support times, allowing enterprises in these regions to offer 24/7 customer service.

Neutral language

English is the most commonly spoken language in South Africa, making intercontinental communication simple. Accent neutralisation training is necessary for other BPO nations, such as Ukraine or the Philippines, because their accents are too strong.

The current overall number of English speakers in the nation is thought to be 16.5 million, with 410,000 new English-speaking employees entering the country’s labour pool every year.

Because of its large pool of English-speaking talent with neutral accents and high empathy levels, South Africa is a more appealing BPO destination.

Cultural alignment

Compared to other outsourcing destinations, such as India or the Philippines, South African staff don’t have many cultural differences with the western world. 

You will be delighted working with South Africans as you won’t have constant misunderstandings and misinterpretations due to a lack of cultural compatibility with English colloquialisms. 

People in South Africa consume a lot of American and British television shows, movies, and pop culture. This impact of western culture is very beneficial for companies looking to outsource. They will barely see a difference between a typical American or Brit from a South African employee. 

South Africans also tend to be quite good at understanding American and British speech and the nuances of those cultural norms. This understanding helps to flawlessly match outsourced South African staff and your company’s culture.  

These cultural similarities greatly influence native English-speaking markets, which mesh well with outsourcing to South Africa.

Infrastructure

In summary, South Africa’s infrastructure, as a whole, compares favourably to that of Western Europe and other developed areas in the world, making it an appealing business and investment destination.

The country’s low-cost, high-quality domestic transportation system and SEACOM fiber-optic wireless telecommunications network have helped South Africa to become an attractive outsourcing destination.

The large talent pool of potential outsourced staff

When hiring in South Africa, you won’t have problems finding the right candidate. The labour market is enormous, with over 22 million in the first quarter of 2021. Additionally, the unemployment rate is very high (32.6% as of the first quarter of 2021). 

This all offers companies a vast pool of potential employees eager to work and hold down a stable job. Moreover, South Africa shows a yearly growth of 60,000 new potential employees.

Amazon has already discovered opportunities for this destination and announced plans on hiring 3,000 people in South Africa for customer support in North America and Europe. 

High-quality staff

Due to the high unemployment rates and overall lack of opportunities, the South African labour force is well educated and motivated to work. The country produces 200,000 university graduates every year, but many of them are left jobless and with their futures in question. 

For that reason, South African talent is thankful to find financial refuge in the foreign companies that hire them. 

South Africans also make great staff as many of them are entrepreneurial-minded individuals whose problem-solving abilities are wasted in a country where there are not enough jobs. This makes them an excellent match for businesses looking for young, resourceful, and hard-working people. 

You can find talented South African employees with skills relating to any industry. This high availability of qualitative staff has been a critical reason for companies outsourcing to South Africa.

Where to hire South African staff?

We here at MASA provide outsourced staff to hire. While looking for the best candidates, we have gained experience in hiring dozens of industry specialists based in South Africa. 

We urge you not to wait any longer and contact us immediately if you grasp the significance of staff and recruiting in this country.

Staff outsourcing has become the norm for companies looking to gain an edge in today’s competitive landscape, which can deliver significant benefits when done right. For SME’s and larger companies looking to outsource staff, it might make sense initially to go for the “corporate” option. One would assume that a traditional corporate can provide outsourcing services to fit your companies’ needs, but this is often not the case.

There are many different ways to staff an organisation, however, not all staff outsourcing is created equal. Choosing the wrong outsourcing partner for your staffing needs can be costly, ineffective, and time-consuming, and it is wise to know what level of service you will receive beforehand.

This article explores the difference between agencies and corporates and highlights 5 reasons to outsource staff with an agency instead of a corporate.

Agency vs Corporate

The easiest way to differentiate between an agency and a corporate is through structure and strategy. These are two uniquely run entities with different structures and strategies when working with clients for staff outsourcing.

Structure

An agency usually has a firm-like structure: mostly lean, centralised, with more flexibility and equal participation in its working process. On the other hand, a corporate company is often more rigid, bureaucratic, and hierarchical in nature. These characteristics affect the speed of decision-making and execution, the equality of voice, and overall communication among levels.

Top outsourcing agencies have dedicated teams for projects to provide a more personal and streamlined level of service for clients. As a client, you can enjoy a direct line of communication with the team and leverage a more collaborative or hands-off approach depending on your needs.

Corporate entities are often closed off and contractual-based. Because of their largely hierarchal nature, corporates can also be slower to respond and complete tasks as there are multiple levels of communication in the outsourcing process. They are also less likely to dedicate staff time for special projects.

Strategy

Whether your organisation requires staff to fill a temporary position or a broader selection of permanent employees, a more comprehensive strategy is involved in the staffing process. From sourcing, vetting, hiring, training, and managing staff – agencies and corporates use different methods to ensure that your company gets the employees you need, when and how it needs them.

The staffing process requires collaboration and communication because recruitment is only the first step to a successful staff outsourcing agreement. While corporates tend to focus on contracting, agencies usually develop relationships with their clients through service excellence.

Agency staff is often more committed than corporate staff. This is because agency staff aren’t just company employees; they’re the agency’s staff. Because agencies usually have a more lean structure, your account manager will be more accessible and available to quickly answer questions or address concerns.

The Five Reasons

When considering your options between partnering with an outsourcing agency or a corporate entity, it is essential to examine your company’s needs and which forms of value will deliver the most value. Here are five reasons to partner with an outsourcing agency instead of a corporate one.

1) Flexibility

Unlike most corporate staffing companies, outsourcing agencies are great for providing both short and long-term staffing solutions, with highly specialised skillsets in niche areas of expertise.

This flexibility of agencies means they can fill positions requiring a temporary or permanent arrangement, and your company can leverage on-demand staff on an as and when needed basis. For example, suppose your company needs workers during staff shortages and busy periods. In that case, top outsourcing agencies can provide that staff with a specialised skill set based on the job at hand.

Top outsourcing agencies are also great for contingent staffing, especially when there is staff turnover or projects require additional skills and expertise. Contingent staffing is also a powerful solution for companies that need staff for specific projects or timeframes.

2) Personalised service

A vital benefit of working with an outsourcing agency is how personalised their services can be. Most of the time, you can recognise when your company needs highly specialised staff, but there is still a lot of guesswork on your part of figuring out who would be the right fit.

Unlike traditional corporate companies, outsourcing agencies can tap deeper into your company’s needs to source and introduce staff based on specific skill sets and industries. Not only does this mean providing staff who are more relevant to your business or project requirements, but it also means savings on the amount of time wasted by staff who are not well-suited to your business.

Agencies can also provide your company with access to qualified candidates that will fit into your business culture. Culture fit is a vital factor in staff retention, which outsourcing agencies nail by working closely with clients and candidates to ensure that new staff members are the right fit for both you and their future careers.

Not only is this a more efficient way to source new staff, but the risk involved with staff redundancies or staff leaving your company for other opportunities is also minimised.

3) Cost savings

Top staffing agencies have been developed with the specific goal of making staff outsourcing as cost-effective and streamlined as possible, so it is well worth considering one over a corporate if your company is serious about growing its business in the long term.

When outsourcing staff to certain agencies, you should keep in mind that the staff’s administrative and payroll needs will be handled entirely by them instead of a corporate who would often take care of those tasks as part of their service offering. With your administrative tasks dealt with, your company can save valuable time and resources, which you can use on more high-level, revenue-boosting activities.

When staff is hired on-demand, companies can also save significant amounts of money by only hiring staff when they’re needed. Essentially, the staff is not tied down to a full-time position if it’s no longer required or desired, which ultimately reduces your company’s overheads.

4) Efficient recruitment

Agencies can take the hassle out of finding staff, so your company doesn’t have to dedicate time and resources to recruitment efforts when staff is needed. The leading outsourcing agencies use expert vetting and hiring processes to ensure staff is the best fit for your company.

They can quickly identify staff, introduce them to you and hire with less time spent on recruitment efforts by your company. This also enables staff who are already working in jobs they love to be matched up with the right job opportunity without going through lengthy application processes or interviews which they’d have to do if they applied for a staff position directly.

Technology is also a crucial part of the recruitment process for modern outsourcing agencies, which use advanced software to speed up staff matching and hiring. You can expect staff to be introduced faster, which is ideal for companies requiring staff during busy periods or short-term projects where staff is needed immediately.

5) Workload Reduction

Having a reduced workload is by far one of the most beneficial reasons to partner with an outsourcing agency instead of a corporate. Although a corporate could get a lot of work done for you, top agencies are built for maximum efficiency and will find every possible way to reduce your workload beyond the contractual agreement.

Companies working with outsourcing agencies often find themselves with less work to do as the agency takes responsibility for administrative needs. This will come as a relief to internal staff members who would have otherwise dealt with administrative tasks on top of the work they were already doing. It also means that your staff can focus more of their time and energy on higher-level work.

Outsourcing administrative, payroll, and even HR and IR tasks are also why blue-chip companies outsource with agile, efficient agencies specialising in staff outsourcing.

Because you do not officially employ staff members, their financial and administrative needs will be handled entirely by the agency instead of having to deal with these tasks on top of managing staff within your business. This means staff redundancies and staff leaving your company are also minimised, which is one of the most important reasons to outsource staff instead of hiring corporate staff.

The verdict is in

These are five key reasons why companies should choose outsourcing agencies over corporations for staff outsourcing needs. Focus on how each benefit can save you time, increase revenue and reduce costs and workload at your company by choosing an agency over a corporate staffing solution.

If you are looking for staff for your business, contact MASA today. MASA is a leading outsourcing agency with consultants who offer permanent and temporary employment or staffing services to make staffing employment an easy process for companies in a vast range of industries.

A company’s human resources and industrial relations departments are among the most critical aspects to success. HR and IR handle everything from the recruitment process, payroll tasks, admin, and ensuring that all internal and external processes are running smoothly. Staying on top of this ensures that your company maintains strong relationships with key stakeholders and ensures the organisation is advancing in your industry.

When problems arise in these areas, companies can suffer on a short and long-term basis and be time wastage, costly errors, higher turnover rates and lower productivity levels – leading to a decrease in revenue. It is essential to have a solid HR & IR solution to empower your company on all levels, and if you are looking to strengthen these departments, where exactly should you begin?

This article will explore three questions that companies can answer before outsourcing human resources or industrial relations to a staffing agency and how you can take action on your answers to make the best of this powerful exercise.

The three golden questions

If you outsource your human resources or industrial relations, it’s crucial to find a staffing agency that can provide services in line with your requirements. At MASA, we know that every company is unique, and by understanding your needs, you can get a personalised solution to fit these needs.

Suppose you are looking to partner with an outsourcing agency for HR and industrial relations. In that case, these are three impactful questions that your team and key stakeholders can ask and answer beforehand:

• What are your current challenges?

• How do you want your outsourced HR or IR services to look?

• What is your final goal or return on investment?

Each of these questions will lead you to uncover and establish your company’s exact needs and what type of solution will be best for you. Naturally, one powerful question can lead to many more questions, so take the time to explore each one thoroughly and do your due diligence in answering each one.

1. What are your current challenges?

With the above question, you can uncover your current problems and assess whether an outsourced solution is right for you. An important thing to consider with this question is who will be asking it. If the HR manager, CFO, or CEO are the ones to ask, you can get critical insights into your company’s goals and challenges.

Gaining insights from your workforce will also give you deeper insight into the challenges your company faces on a day-to-day basis. Find out which HR & IR-related tasks your employees are currently facing, where the bottlenecks are, and how you can potentially overcome them through outsourcing.

By listing out exactly your challenges and expectations in advance, an outsourcing agency will be clear on what to expect and how to best tailor their services according to your needs.

2. How will you structure your outsourced HR or IR services?

With this question, the company’s key stakeholders can establish precisely how they would like their human resources & industrial relations team to operate and how much autonomy should be given over processes.

With a fully outsourced solution, there will be no need for an internal team. However, if there is a requirement to have employees who can manage certain outsourced services internally, this question could answer how much autonomy should be given over HR and IR.

This is an excellent time to consult with prospective outsourcing companies, do your research and find out what services they can offer. Once you have this information, you can strategise on what your company needs, whether it’s a short or long-term commitment, and how it can benefit you.

3. What’s your final goal or return on investment?

An important thing to consider with this question is what value you want to get out of the outsourced solution. What are your goals for this partnership? To reduce costs or increase productivity – you must lay down these expectations before signing any contracts to ensure that both parties are on the same page.

This question is to establish the company’s final goal or return on investment (ROI). Setting an objective and knowing how you will measure it beforehand can help ensure that your outsourced team is working towards this end result, not just completing HR & IR tasks but also making sure they align with business objectives. If there are no specific requirements, outsourced services can be structured to meet the company’s overall goals.

Your team can lay out clear key performance indicators (KPI’s) and a projected timeline of your outsourced solution. This will help you outline milestones or targets for you and the outsourcing agency to reach in your partnership. It will help keep both parties aligned and ensure that you are meeting your goals of HR & IR

How to take action on your answers

If you want to make the best of this exercise, you should involve the key stakeholders within your company in answering all three questions. This will ensure that you cover all the bases before outsourcing your human resources and industrial relations and getting a personalised solution to meet your needs.

Develop clear goals and KPIs that your company would like to achieve and a timeline for your partnership with the outsourcing agency. Ultimately, it is about ROI and ensuring that outsourced HR & IR services meet your business needs. Use these key questions to help you get the results you want from your solution.

MASA supports companies with our Specialist HR & IR solutions throughout all stages of business growth and development. We are on-hand to help your team with their human resources or industrial relations needs so that you don’t have to worry about them again.

We take the time to understand our clients’ needs before recommending any outsourced HR or IR solutions because every company is unique and deserves custom-tailored services. If you are interested in outsourcing your human resources or industrial relations, get in touch with us today.

Check out our earlier article to learn more about outsourcing with the right agency.

Many companies face peak season staffing problems. They have too much work for their current staff, but they don’t know where to find more qualified employees.

Your company needs to take advantage of peak seasonal demand instead of falling behind and losing out to the competition.

Companies can outsource peak season staffing by working with an expert outsourcing agency and hiring peak-season employees to help them meet the deadlines and workloads that come with higher business demands.

In this article, we’ll discuss ten benefits of outsourcing staff during peak season and why it may be best for your company to invest in outsourcing services.

Benefit One: Time savings

The first peak season staffing benefit is that outsourcing will give your company more time to focus on its core business. Your staff can work their regular hours at the office while peak-season employees handle the workloads you need to be completed when there is extra work on the table.

If you want to hire peak season staff for a set amount of time but don’t know if they will handle the workloads and responsibilities required, you can benefit significantly from having an outsourced solution geared towards your needs.

Additionally, it is easier to let go of peak-season employees if they are not meeting the requirements of their jobs. There does not have to be a fixed or permanent contract that binds you to your temporary employees, which will save you the time spent from having to go through the hiring process again.

Benefit 2: Cost-savings

Peak season outsourcing allows your company to save more than just time; it saves you money by avoiding staffing costs that come with peak season demands. By hiring temporary employees or outsourcing peak-season staffing, you minimise costs that come with sourcing, vetting, hiring and training staff in-house.

These include the cost of hiring staff to work during peak seasons and paying for benefits including health insurance, paid sick days and vacation time.

Another cost-saving opportunity is having your admin and payroll costs taken care of by an expert outsourcing agency. Outsourcing peak-season staff ensures that you don’t have to hire extra HR employees who can focus on payroll and admin tasks.

Benefit Three: Improved Quality

Another peak-season staffing benefit is that outsourcing will help your company improve its quality of work. Hiring specialised, temporary employees ensures you have a team of experienced professionals working on your projects and tasks during peak seasons, which improves the quality of your company’s services and products.

Specialised staff will already have experience in your industry – especially if they are coming from an agency that recruits candidates specifically for your niche.

Additionally, peak-season employees work on tasks and projects that they would typically do during their off-seasons, meaning there is less of a learning curve for completing these tasks and projects, leading to improved quality.

Benefit Four: More flexibility

Top outsourcing agencies offer more flexibility when it comes to your seasonal demand and staffing needs. Not only will peak-season staff work on the same tasks they would in a regular job, but their services are also available when you need them most.

On-demand hiring gives you the flexibility to hire peak-season staff for a set amount of time, even if you don’t know whether they will be able to work for the entire peak season. You can also hire peak-season staff that work from home or your own office, ensuring you’re not wasting time and money on employees who don’t work out.

Peak-season staff outsourcing also gives you more decision-making flexibility regarding who is working on your projects.

This flexibility also makes for a better customer experience because they can contact the same people throughout their interactions, leading to less confusion about handling specific tasks or problems, especially if there are multiple peak seasons.

Benefit Five: A competitive advantage

Another peak-season outsourcing benefit is that you can gain a competitive edge over your competitors, promoting better business for your company. Outsourcing peak-season staff ensures you’re able to offer the best possible services and products for your customers, no matter the industry of your company.

One way this is beneficial is that peak-season outsourcing helps provide a more reliable business model.

This reliability means peak-season employees understand your industry better and can offer more insight into solving problems related to peak seasons, providing a competitive advantage over companies that do not outsource peak-season staff.

As well as this, outsourcing peak season staffing gives you access to experienced professionals who can share their peak-season knowledge with your company, which could lead to building a more experienced team.

Benefit Six: Improved Company Culture

Top outsourcing agencies are masters of recruitment, meaning they can source suitable candidates to fit your company. Peak-season staff are usually more qualified for these jobs and projects, leading to a more experienced team.

Recruiting from an expert outsourcing agency means peak-season employees can offer insight into your industry, which could help you understand how best to manage those moments of high stress and demand.

Expert recruitment also allows you to improve your company culture and build a more diverse team of peak-season employees, fostering a more positive and enriching culture within the company.

Benefit Seven: Improved Morale

The intensity of peak season can be overwhelming for your internal team, leading to stress, burnout and declining morale in your workforce. Bringing on fresh employees ready to work and bring value to your company can be a massive boost during peak season.

Your company can access professionals who have more experience working in different industries and bring new skills and insights to the table by outsourcing peak season staff. Having this expertise on your side can increase motivation and productivity among staff, which is good for company morale.

Benefit Eight: Easier Onboarding

Outsourcing agencies already recruit and screen candidates for their client’s peak season needs, which means peak-season candidates can be ready to start working for a company sooner rather than later.

Expert outsourcing agencies go beyond the sourcing and hiring of temporary employees, as they will also help manage a streamlined onboarding process. Your company will find it easier to onboard these recruits as you will not have to go through the typical time-consuming hiring process.

Outsourcing during peak season makes the onboarding process much easier by ensuring that you don’t make any hiring mistakes when the pressure is on.

Your onboarding program could include factors like how the peak-season projects will run, peak-season expectations and goals, or any other information that might be relevant to their role. This process is a massive advantage over working with peak-season employees who do not access this information.

Benefit Nine: Improved Collaboration

When hiring qualified staff for the peak season, your company can experience improved collaboration internally and with your clients and suppliers.

Peak-season candidates work with agencies that typically serve various companies in many industries – meaning that these employees have a better understanding of peak season challenges other companies may be facing. This experience can make it easier to collaborate with suppliers and clients – another reason why hiring peak-season staff is beneficial.

Higher-level outsourcing agencies will also handle both human resources and industrial relations, which means that peak-season staff can work with your internal team and the broader industry to create better relationships between different parties.

Benefit Ten: Easier On-Going Staff Training

Outsourcing peak season staff means peak-season employees will have access to ongoing training and development when it is needed the most.

A top outsourcing agency will offer your company more than just temporary staff that you hire directly – they can also provide your company with continuous support, including peak-season training and development from expert professionals.

Leveraging ongoing training and support means your company can spend more time on the projects at hand – ultimately cutting down peak-season stress levels and increasing your overall productivity.

The sky is the limit

These benefits show just how much outsourcing peak season staff can improve company morale, collaboration, and productivity within an organisation during peak season. By partnering with a trusted outsourcing agency, your company will be able to focus on the things that matter most, ultimately increasing efficiency, staff motivation and overall productivity while lowering your bottom line.

If you are looking for peak-season staffing or peak season staff, contact MASA today. We provide a personalised staffing solution for businesses of all sizes with different goals, KPIs, and requirements, ensuring that your company meets its needs when it matters the most.

You can browse our website for a comprehensive look at our services and visit our blog for more thought-provoking articles from your leading outsourcing partner.