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How To Save Money by Outsourcing Your Payroll

The Power of Technology in Modern Payroll Services

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In today’s rapidly changing world, businesses must use the latest technology to stay ahead of the competition. One area in which technology has had an enormous impact is payroll services. Gone are the days when companies had to rely on outdated methods to process employee paychecks and other time-consuming administrative chores.

Today, businesses have access to updated technology that can automate many of the tasks involved in payroll processing. This allows organisations to focus on their core competencies and leave the payroll functions to specialists like MASA.

Payroll outsourcing is an effective strategy for leading companies nationally and internationally because it provides flexibility and access to cutting-edge technology as and when needed.

Processing payroll the ‘old way’

One of the most significant advantages of modern payroll services is eliminating tedious and time-consuming administrative tasks. Businesses had to rely on manual methods to process employee paychecks and other payroll-related duties in the past.

This was not only inefficient but also prone to errors. Some of the other disadvantages of older payroll processing methods include:

  • Lack of accuracy and precision
  • Inefficient use of time and resources
  • Increased chances of human error
  • Difficulty keeping up with changing regulations

Times have changed, and so has payroll processing. Companies that seek to stay ahead of the curve need to find ways to optimise their current payroll systems and ensure using the latest technology.

Processing payroll the ‘new way’

With the advent of technology, businesses can now take advantage of cutting-edge solutions that automate many of the tasks involved in payroll processing, such as:

  • Calculating employee salaries and deductions
  • Generating payslips
  • Complying with statutory requirements
  • Making payments to employees and other beneficiaries
  • Filing tax returns
  • Maintaining employee records

Technology has revolutionised the way payroll is processed, making it more efficient, accurate and cost-effective, especially in the long run. Automation has also made it possible to keep up with changing regulations more easily, allowing companies to avoid penalties and other consequences.

Businesses now have access to a whole host of new payroll processing options, including but not limited to:

Automation

One of the most significant advantages of modern payroll services is the increased automation of tasks. This not only saves time but also reduces the chances of human error.

Cloud-based solutions

Cloud-based payroll solutions offer businesses greater flexibility and scalability. They also allow employees to access their payroll information from anywhere, at any time.

Mobile applications

More and more businesses are making use of mobile applications to process payroll. This allows employees to view their pay stubs, request time off, and more from smartphones or other mobile devices.

Big data

Payroll providers are using big data to improve the accuracy of payroll calculations. This data can help identify patterns and trends that allow businesses to make better decisions about their payroll processes.

Compliance

With the ever-changing landscape of payroll compliance, it is more important than ever for businesses to partner with a payroll provider that stays up-to-date on all the latest rules and regulations.

Each of these trends offers significant advantages over traditional methods and can help businesses improve their payroll processes. Leveraging the latest technology allows modern organisations to stay ahead of the competition and focus on their core competencies.

Benefits of modern technology in payroll

Technology has revolutionised the payroll industry, providing businesses with a host of new options for processing employee paychecks. Companies can enjoy increased accuracy and efficiency in their payroll processes by automating tasks, using cloud-based solutions, and using big data.

Businesses can now take advantage of a wide range of benefits that were not previously possible. These include:

Access to the latest features and functionality

One of the key advantages of payroll technology is that businesses have access to the latest features and functionality when released. This allows organisations to stay ahead of the competition and remain compliant with changing regulations.

Increased accuracy and precision

Another significant benefit of modern payroll technology is the increased accuracy and precision that it offers. By using big data to identify patterns and trends, companies can make more informed decisions about their payroll processes.

Reduced time and resource requirements of cloud-based solutions

Cloud-based payroll solutions offer businesses a number of advantages over traditional on-premise solutions. One of the biggest advantages is that they require less time and resources to maintain. This is thanks to the fact that they are managed by the payroll provider rather than by in-house IT staff.

Reduced employee workload

By automating tasks and using cloud-based solutions, businesses can reduce their employees’ workload. This means that employees can focus on more critical tasks rather than waste time on repetitive and mundane tasks.

Improved employee satisfaction

By making use of technology in payroll, businesses can improve employee satisfaction. This is thanks to the fact that employees can access their payroll information from anywhere, at any time. Also, the reduction in payroll errors ensures that employees are paid the correct amount on time.

Reduced chances of human error

Perhaps one of the most notable benefits of technology in payroll is that it can help to reduce the chances of human error. Payroll processing can be a repetitive, tedious and time-consuming task, and even the most experienced employees can make mistakes. Automating tasks can help to eliminate the chances of human error and ensure that payroll is processed accurately and on time.

Access to real-time data and reporting

Another core advantage of technology in payroll is that it provides businesses with access to real-time data and reporting. This allows organisations to make more informed decisions about their payroll processes and ensure that they are compliant with changing regulations.

The ability to scale up or down as needed

A noteworthy advantage of using technology in payroll is that it allows businesses to scale up or down as needed. This is thanks to the fact that many payroll solutions are offered on a pay-as-you-go basis. This means that companies only need to pay for the services they use and can easily add or remove users as their needs change.

Improved compliance with changing regulations

In addition, by staying up-to-date on the latest compliance rules and regulations, businesses can ensure that their payroll processes are compliant with all applicable laws. They can stay ahead of the competition and focus on core strengths by utilising technology.

Improved security

Finally, another benefit of technology in payroll is that it can help improve security. With the ever-increasing threat of cybercrime, it is more important than ever for businesses to ensure that their payroll data is secure. Businesses can enjoy peace of mind knowing that their data is safe and secure by partnering with a reputable payroll provider.

Overall, technology in payroll provides businesses with a more efficient and effective payroll process. By automating tasks, using cloud-based solutions, and using big data, businesses can enjoy increased accuracy and efficiency in their payroll processes. This can help save time and money and allow organisations to maximise their resources.

Partnering with the optimal payroll provider

Being a forward-thinking, future-driven company is essential in today’s economic landscape. The continued growth in technological innovation requires organisations to remain at the forefront of their industries.

Outsourcing human resources operations like payroll have proven to be an effective strategy for leading companies nationally and internationally because it provides flexibility and access to cutting-edge technology as and when needed.

MASA offers leading payroll processing solutions to blue-chip corporates nationally and internationally, led by a team of specialists passionate about payroll. Leveraging cutting-edge processes and automation software from agencies like MASA is necessary for South African companies to maintain their competitive edge.

Step into the future

MASA’s payroll services are designed to meet the specific needs of companies worldwide. We employ the latest payroll processing systems to provide our customers with the most efficient service possible.

Contact MASA today if you’re looking for a more efficient and effective payroll solution. We can help you take your business to the next level. Check out this article on How to Nail Your Payroll in 2022 if you would like to learn more about this topic.

Outsourcing HR and Industrial Relations

The Advantages of Expert Industrial Relations

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As a renowned labour economist and pioneer of the industrial relations theory, J.T. Dunlop defines industrial relations as “the complex interrelations among managers, workers and agencies of the governments”. Ultimately, it means the relationship between an employer and an employee matters. Employee and employer relations are essential to any business foundation, big or small. Get this right, and you will often find your business succeeding.

Industrial relations are meant to ensure mutual trust and good relationships between the employers and their employees and other associated bodies. These are meant for the betterment of the employers and the employees. It is also beneficial for the growth of the industry and the broader economy.

Industrial relations is also the term for all the complex interactions between employers and employees. The International Organization of Employers factors in components such as how much workers are paid, their hours, and their benefits and responsibilities. Mastering the principles of good industrial relations can keep your workplace running smoothly and efficiently.

“Without a vision and a mission, your company can be termed as a ‘Bull’ set free in the busy streets of the corporate world.”

― Henrietta Newton Martin Author Industrial Relations Today

This article explores why industrial relations matter, the advantages of this business component and how you can leverage industrial relations for your company.

You can also connect with MASA if you want to learn more about industrial relations and how to take care of your employee, employer and external relationships to advance your company. MASA is an expert labour broker with over 40 years of experience managing human resources and industrial relations for companies worldwide.

Why Industrial Relations Matter

When workers and management are satisfied with how the workplace runs, everyone wins. The principles of good industrial relations are all about getting buy-in from management, investors and employees. If industrial ties are good, everyone ends the workday happy.

However, that’s often not the case, WorkForce Hub explains. Only 42 per cent of employees look forward to coming to work, while almost 60 per cent feel unpleasantly stressed most of the workday. Although it is terrible for the workers to feel so unsatisfied, this is undoubtedly not a good statistic for employers either. A lack of employee satisfaction leads to higher staff turnover rates, and it is costly to recruit and retrain employees regularly.

In the wake of the COVID pandemic, CNN reported that many employees are quitting even before they find new jobs to fall back on. Many people in today’s working-class feel unsatisfied and even hopeless with the economy’s condition. It is up to employers and all relevant stakeholders to find a solution for retaining employees.

What are the advantages of having Expert Industrial Relations?

Industrial relations are meant to achieve specific goals that are incredibly eminent for the success of any industry; so here are four advantages of implementing and sustaining Industrial relations:

1. IR provides a platform for the employees

It aims to provide a platform to the employees via which they can have a say in the management’s decision-making that directly or indirectly affects them. It advances the modern employer-employee relationship by promoting a sense of empowerment and inclusivity that goes beyond the traditional workplace hierarchy.

2. Reduces disputes

Good industrial relations reduce the number of disputes that happen both internally and with external parties. It provides a system by which mutual negotiations could resolve disputes. Strikes, lockouts, go-slow tactics, gherao and grievances are some of the reflections of industrial unrest which do not spring up in an atmosphere of industrial peace and understanding.

3. More consistent workflow

Ensuring consistent and continuous work is also an advantage of industrial relations. It is necessary to enhance productivity and maintain consistent growth in the industry, which ultimately can lead to higher revenue and benefit both employers and employees.

4. Prevents strikes, lockouts, and protests

Industrial relations hamper strikes and all sorts of strike activity by employees or labour unions from happening. This prevention is done by providing an interactive platform to the employees to negotiate and settle any disputes with the employers quickly and effectively, long before conflicts get out of hand.

5. Better Employee Engagement

Employee Engagement is the term used to define the efforts of an employer to engage their employees on the job. It involves everything from ensuring better workplace communication to showing genuine appreciation and rewarding top performers.

An engaged workforce exhibits better results and efficient workflow in their organisations. Moreover, all the practices for better employee engagement ultimately pave the way for healthier employee and employer relations.

Manage your IR with the help of industry veterans

Ask any leading industry, “What is the secret of your success?” They are most likely to say, “Our employees.” As mentioned earlier in this article, satisfying your workforce equals a prosperous and growth-driven organisation.

Maintaining mutual trust and goodwill between employers and the employees is the key to any industry’s success. Organisations can maintain this dynamic of employee-employer relations with the assistance of expert industrial relations.

So, all in all, if you want to optimise employee engagement, employee motivation, and employee performance along with top-notch organisational frameworks beyond destructive disputes, incorporating the right strategies of industrial relations is the key.

When it comes to managing your labour workforce, it pays to have expert industrial relations support. That’s where MASA comes in. We are specialists in industrial relations, and we bring a wealth of experience and knowledge to every client engagement.

There are many advantages to working with MASA, including:

Our deep understanding of industrial relations law and practice

This deeper understanding means we can advise you on the best course of action in any IR situation, ensuring that your interests are always protected.

Our extensive network of contacts in the IR world

We know the key players in the industry, and we can use our connections to help you resolve any disputes or issues that may arise.

Our commitment to providing honest, impartial advice

We will always give you our honest opinion on any matter, and we will never try to sell you anything that you don’t need.

If you’re looking for expert industrial relations support, MASA is the perfect partner for your business. Contact us today to find out more about what we can do for you.

Also, check out our article discussing three questions your company should answer before outsourcing HR and industrial relations.

benefits of nursing recruitment services

Outsourced Nursing Services: Private vs Public Healthcare Facilities

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South Africa’s healthcare system is divided between two worlds – the private and public sector, representing the strong contrast in the country’s socio-economic landscape. According to a report by Wits, the public, state-funded healthcare system caters for nearly 71% of the country’s population.

The cost of private healthcare is just not affordable for a large majority of our people.

With such a striking difference, the number of patients in public healthcare institutions far outweighs that of private healthcare centres, thus creating a more significant demand for infrastructure. This demand includes the need for more healthcare professionals qualified to provide aid and service to those in need of medical care, especially amidst this global talent shortage.

“Health cannot be a question of income; it is a fundamental human right.” Nelson Mandela

The South African government must ensure that the implementation of core national standards delivers the desired health outcomes required by its people. South Africa’s constitution provides all individuals with the right to health services, but the public has lost confidence in the healthcare system due to declining health care quality.

This situation has presented healthcare institutions with an opportunity to explore solutions such as outsourcing different medical resources, including its medical staff, such as doctors and nurses.

Let us look deeper into healthcare outsourcing and healthcare providers’ opportunities to leverage this solution. If you require a more immediate answer, contact Greys today to connect with a leading provider of nursing services.

Could Outsourcing Improve the Quality of Public Healthcare?

Globally, South Africa’s healthcare system ranked 49 out of 89 countries, leaving us sitting on the wrong side of the 50th percentile. The government has looked at implementing National Health Insurance, like those offered in first world countries worldwide.

The National Health Insurance Scheme is designed to provide universal healthcare by purchasing services from medical professionals through the National Health Insurance Fund. A question remains whether this will solve the current issues experienced in the national healthcare sector and what impact it would have on the state of medical personnel. Would it provide more opportunities, leading to a greater supply of outsourced healthcare services?

South Africa’s metropolitan areas have some of the best public healthcare facilities in the country, namely Cape Town and Johannesburg. But it is challenging to find the same level of quality healthcare facilities in the more rural locations across the country.

With South Africa’s private institutions offering better packages to employees, many talented medical staff are looking for work at private healthcare centres with better work life. With the lack of resources at public hospitals, nurses are more inclined to move towards cities where resources are readily available such as newer and updated equipment. This situation leaves rural areas facing the daunting task of finding skilled staff to service these communities.

Turning to Youth-based Solutions

The South African government could intervene further and potentially look at making wages more competitive for public healthcare servants by accessing necessary stimulus. As with many countries, nurses in South Africa tend to be older, with fewer younger nurses entering the workforce and only 21% of registered nurses in their 30s.

A potential national drive could exist where private healthcare institutions and private medical aids could receive tax breaks and skills development points; for the development of our country’s nurses through programmes such as the Youth Employment Initiative (Y.E.S). Sponsored employees could then be placed and outsourced to public healthcare institutions where they can gain practical hands-on experience.

Netcare has already looked at training over 1000 South Africans wanting to enter the medical sector and is one of five companies that have pledged to assist youth development. Dr Ndzwayiba stated that once graduates had successfully met their necessary graduate requirements, students would be placed at one of their facilities. Perhaps these placements could create opportunities to outsource youth to our public healthcare institutions.

Outsourcing of Medical Services on the Rise Globally

If key stakeholders do not work to reduce the cost of private health care, these costs will rise for everyone. Government heavily subsidises public services, which is why costs remain a burden.

Outsourcing your staffing solutions might be the answer you are looking for to reduce overhead costs. With Greys Nursing Services, we are constantly looking for dedicated professionals ready to make a difference in the healthcare field. Finding the right nurse to bring onboard into your organisation is vital for any medical institution, public or private.

Visit our website to learn more about Greys Nursing Services and contact us today about our nursing outsourcing solutions. You can access talented nursing staff by outsourcing your nursing services through an industry leader like Greys Nursing Services.

If you are interested in learning more about outsourcing nursing services, see the following article Why Healthcare Providers are Outsourcing Their Nursing.

How to Survive and Thrive in South Africa's Truck Driver Shortage

The 5 Characteristics of Great Drivers for Hire

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What does it take to become a great truck driver, you may ask? At MASA, we source only the best drivers to fill our clients’ trucking needs. Over time, we have come across many different drivers and have identified several characteristics and personal traits which make up a good truck driver. Driving trucks is not for everyone, and it takes a select few individuals to take on the responsibility of driving long distances spanning from one side of the country to the other.

A driver for hire is defined by Law Insider “as a person who has been requested, hired, or contracted to physically driver the customer in a customer’s private as agreed upon.” At the same time, a specialist driver is a driver who drives a specific type of vehicle linked to a particular driving code.

“I didn’t wait for Luck. I tore after it with a truck.” A.A Bell

When work needs to be done, trucking companies rely on their drivers to get to their destination safely and efficiently. One of the best ways to become a good truck driver is to have a passion for driving, working with clients, and overcoming daily challenges. Every trip is met with different obstacles, and specific qualities are needed to achieve the desired results.

Let’s look further into the characteristics of great drivers for hire. If you need a driver for hire or specialist driver, contact MASA to leverage our top driving division.

Great trucking is more than getting from point A to Point B – a whole lot more

Truck driving skills motivate you on the road and help you achieve excellent results. Workplace truck driving skills will help you become a good driver and employee, but above all, it will help individuals earn a decent living from driving.

However, the general assumption is that truck drivers aren’t living the healthiest lifestyles when it comes to health. Good truckers recognise that their physical and mental health is essential for reliability, alertness, and overall job performance.

Most people probably would be able to manage to drive a truck after practice runs, but the best drivers have excellent characteristics, such as these listed below:

Alertness

In South Africa, 62% of accidents involve a truck. Alertness is one of the drivers’ skills to remain safe while driving a commercial vehicle. Because truck driving can be dangerous, good truck drivers know that vigilance is essential to stay safe and avoid becoming fatigued. 

Arrive Alive approached Barloworld Transport to understand better fatigue among truck drivers and what is needed to avoid it. Alertness is a vital truck driver’s trait as it keeps one and their fellow drivers safe on the road and avoids reckless driving. Having the necessary mental discipline is key to remaining awake whilst driving long distances and staying focused on the street, thus avoiding unnecessary accidents.

Drivers should be able to switch on and off, which is a vital skill for completing a planned driving route. Keeping one’s mind busy while driving is critical, and taking regular breaks is essential.

Good Time Management

You must have excellent time management and be able to plan your day and sleep schedule so you can make deliveries safely and on time. They see he who masters their time effectively becomes better prepared to achieve one’s goal whilst avoiding a state of procrastination.

Drivers having the proper schedule allows them to dedicate enough time to each task to meet a client’s delivery deadline. Effective time management is the efficient use of a driver’s time, which allows them to plan a delivery that does not hold up other role players.

Reliable

As a reliable truck driver, not only will they improve your bottom line with on-time delivery and arrival, but recruiters and trucking companies are sure to notice a solid track record of reliability. Truly outstanding truck drivers promise the speed and quality of their work and deliver on those promises every time, and reliability is not a skill that any training provider can teach.

Responsible workers able to meet deadlines are a sought-after commodity in any industry, especially in the trucking industry, where critical parts of the value chain are so dependent on transportation and driving logistics. With the increasing petrol prices currently being experienced globally, the demand for reliable drivers, and fuel-conscious drivers is also increasing.

Self-Dependent

One of the top qualities required of a great truck driver is the ability to work independently without constantly relying on others. The ability in managing oneself is a highly valued characteristic in the industry. If truck drivers can work proactively without depending on instructions from managers, they can ultimately become more efficient and improve their delivery times.

Truck drivers need to be sufficient to handle their responsibilities and rely on their own decisions during challenging moments. Road Freight has seen an increase of 14,6 % in 2022 based on a report written by C-Track, thus indicating the demand for drivers is also increasing. The need for self-dependent drivers is growing as companies seek workers who can take the initiative and bring more value to their businesses.

Stress Management Skills

Stress management is a good quality every great truck driver should have. Working on a truck can be very stressful and often requires extensive hours spent on the road. When stressful situations as a driver often rear their heads, great truck drivers are confident in their ability to solve unexpected problems and overcome difficult situations.

Drivers should be able to assess critical situations quickly. Understanding different variables such as weather conditions, road construction anomalies, high traffic congestion areas and better planning of trips can help reduce a driver’s stress. Staying focused and calm are two tips that will help a good driver in stressful situations.

MASA in it for the Long Haul

With a shortage of truck drivers globally, a little effort and dedication, an average truck driver can become a great truck driver, and the best drivers are exactly what the trucking industry needs today.

MASA is a leading national and international employment/staffing agency capable of effectively managing the vital elements of your employment/staffing needs. We are ready to facilitate seamless hiring and onboarding of new truck drivers for your company to maximise your logistic solutions.

Our national footprint and expertise allow us to deliver the finest temporary and permanent drivers for any industry or sector. We have supplied numerous companies with world-class drivers for over 40 years. With such a widespread network of regional offices, we can operate efficiently when meeting our client’s needs. Having a more extensive network of great drivers who display ideal characteristics, we can help companies hire the best possible people.

Check out our article 5 Ways to Boost Your Operations Using Temporary Drivers to learn more about our drivers for hire staffing solutions.

5 Ways Outsourced Nursing Services Can Boost Your Healthcare Facility

5 Ways Outsourced Nursing Services Can Boost Your Healthcare Facility

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Many healthcare organisations are moving towards outsourced nursing services to help them meet staffing needs and deliver higher levels of care that their patients deserve. There is no doubt that nursing will continue to maintain its status as a vital profession serving the health needs of many South Africans.

There is an ever-increasing need for high-quality professional nursing care in this era of growing health workforce shortages. Outsourcing gives you access to healthcare professionals experienced in handling various situations. Outsourced nurses also have diverse backgrounds and provide healthcare facilities with a range of skills and experience to improve and boost an organisation’s service delivery.

“Nurses are the hospitality of the hospital.” Carrie Latet.

Many healthcare providers are looking to outsource solutions to ease financial constraints and free up resources while maintaining the quality of service and patient care throughout the healthcare industry.

This article explores how outsourcing nursing services can benefit your healthcare facility. If you need a more immediate solution to your nursing needs, contact Greys today to connect with a leading nursing specialist in South Africa.

Attract the best quality nurses through innovative staffing solutions

The constant need to improve and expand outsourcing capabilities has already led hospitals to use more specialised service providers focusing on different areas within the day-to-day running of a healthcare facility. This includes outsourcing various functions such as food, cleaning, laundry, and administrative services.

Previously, outsourcing of core functions was not present. However, there has been a significant shift towards using external parties. It will become even more critical as healthcare providers feel the impact of the expected staffing shortages. Using the services offered by Greys Nursing can help your healthcare facility by boosting your operations.

1) Access to Skilled Nurses

By using outsourced nursing services, healthcare organisations can access the highest level of nursing professionals without hiring and hiring in-house professionals. Outsourcing nursing services can provide medical care facilities access to medical staff who have experience in critical areas such as oncology, working with patients who have specific medical needs for their conditions.

2) Improved Patient Care and Interactions

An outsourced healthcare service can be a lifeline for healthcare organisations as it allows them to focus on providing quality patient care rather than the tedious task of managing administrative tasks and workloads. Outsourced nursing services can help deliver superior customer service and patient outcomes such as improved recovery times post-surgery.

Outsourced nurses are trained to provide patients with the quality care they need and deserve. Outsourced nursing also enables your healthcare organisation to cut costs without sacrificing patient care and high-level customer service.

3) Reduced Costs

Outsourcing is an increasingly popular tactic that healthcare organisations can use to control the rising cost of medical services. In the presence of a shortage of qualified personnel, health care facilities can meet the need for qualified nurses by reducing their recruitment costs by using a reputable recruitment agency, which is an attractive, economical solution for any budgetary institution. Using outsourced resources give healthcare centres the ability to access highly trained staff members.

A study in Greece looked at the outsourcing of services across 60 hospitals. Over 20 percent of the respondents had reduced their full-time staff, but two-thirds still experienced improved service delivery overall.

4) Even the Playing Field for Smaller Healthcare Centres

Outsourcing can level the playing field for small healthcare organisations by providing a greater talent pool and opportunities that are not possible in-house due to a lack of budget or space or training facilities. To achieve maximum staff efficiency and the best patient outcomes, outsourcing functions such as nursing can be a blessing for smaller healthcare centres and hospitals.

Unburdened with administrative issues of recruiting and searching for staff allows these smaller institutions to focus on patient needs and provide quality care, as an outsourcing partner primarily performs non-clinical surgeries.

5) Access to additional staff and services

Medical facilities are looking at outsourcing nursing staff. Still, entities are also looking at implementing an MSP model, a managed-service provider, for other staffing needs within the hospital. This model provides health care centres access to staffing solutions for various functions such as IT professionals.

Highly skilled individuals like this are sought after commodities as the world moves towards a more digitised way of handling data collection, billing, and medical claim methods. Outsourcing comes with risks. It’s crucial to understand responsibilities so that healthcare can determine that the benefits outweigh the risks.

Outsourcing reduces costs and improves productivity

With more courses, better hospitals, more responsibility, a sense of family and a focus on patient care, the nursing profession saves lives and produces generations of dedicated healthcare professionals. Finding the right nurse to bring onboard into your organisation is essential for overall productivity. With Greys Nursing Services, we are constantly looking for dedicated nurses looking to make a difference.

You can access talented nursing staff by outsourcing your nursing services through an industry leader like Greys Nursing Services. Our company provides our clients with access to a large pool of nurses, while outsourcing proves to be a growing trend in the healthcare industry.

Visit our website to learn more about Greys Nursing Services and contact us today about our nursing outsourcing solutions.

You can also check out our article on The Value of Outsourcing Your Nursing Recruitment if you are interested in learning more about this topic.

The Role and Value of Outsourced Home Care Nurses

The Role and Value of Outsourced Home Care Nurses

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Home Care nurses specialise in comprehensive health care services for people who need support to stay independent and at home. Services are provided based on people’s specific needs from the comfort of their own homes.

There is no doubt that healthcare professionals are increasingly reliant on outsourcing so many services in their complex environment. Medical outsourcing is expanding to meet the needs of the South African healthcare system. Medical organisations must be aware of the current and expected shortage of jobs for doctors and nurses, which has led to a growing demand for outsourced services in the home care sector.

There has been an increased demand for the outsourced services of home care nurses across South Africa. They play a vital role in the healthcare system. To provide ongoing care and empathy, healthcare workers can remain the primary resource for those moving from hospital to home. Stable patients not requiring further intervention from the hospital might favour a home care medical professional.

“Caring is the essence of nursing.” Jean Watson

Home health care providers should examine each case for outsourcing opportunities and determine whether to partner with specialists to ensure service quality standards. Outsourcing is one of the most effective ways to solve this problem, reducing overall costs and expenses without compromising the quality of patient care. The ideal solution helps reduce non-clinical activities, allowing home care nurses to focus their time on those patients who need extra care or need to treat chronic conditions.

Let’s take a deeper look at the role and advantages of home care nurses in the healthcare setting, and providers can find the right outsourced solution. 

Contact Greys Nursing Services today to connect with a leading nursing specialist in South Africa.

Nurses are the Heart of Healthcare

Home Care is popular in South Africa but not nearly the same as in many other countries such as the United Kingdom, Australia, and the United States of America. A study was conducted in the United States where they were testinga home-hospital style concept. One of the key findings in the study was that those in the home programme were less likely to return to the hospital post-discharge within 30 days.

Often, home health care is less expensive, more accessible, and just as effective as going to a specialised nursing facility. Many private medical aids are implementing and covering home care options as part of their medical aid benefits due to several various reasons.

Advantages of Home Care Nursing

Suppose you do not need to recover in the hospital. In that case, you should choose the best home care provider that offers this option – maintaining one’s dignity and maintaining a good quality of life – remains vital on the road to recovery. Home nursing services creates a link between the patient, family, and physician. Home care nursing has the following advantages:

  • For the elderly, it allows patients to be treated in the comfort of their own homes.
  •  Home nurses are an integral part of the patient care team and serve as a link between community health centres and the community.
  • Provide help to patients to regain independence
  •  They are better equipped to see the patient’s daily routine and potential hazards or conditions – mitigate further and future health risks.
  • Provide family members of patients with reassurance regarding their loved one’s health
  • Home care plays a vital role in empowering patients to make more decisions about their care.

Conditions that a Home Care Supplier can treat

Managed home care offers a cost-effective alternative to long-term hospitalisation or inpatient care. Home nurses provide an expansive range of services, from wound care and medication to home blood transfusion services and monitoring of a patient’s overall health.

Conditions which most likely to be treated include but are not limited to the following:

  • COVID 19 care in stable patients
  • Wound care
  • Care for the elderly needing assistance with day-to-day activities
  •  Care for patients with chronic diseases such as cancer, dementia, and Parkinson’s
  • Rehabilitation programmes post-hospitalisation after surgeries

Other duties include, for those that have risen beyond just providing medical assistance include:

  • Food preparation
  •  Light housekeeping
  •  Personal Care
  • Transportation needs for those patients who cannot get around themselves

How to Hire a Home Care Nurse

Finding the proper home care nurse is essential for any person looking, as they work closely with their patients in their personal spaces. Looking for the appropriate caregiver is an integral part of the process for any individual. Bringing the wrong person into assist could end up causing unnecessary stress and unwanted issues for the recovering individual.

  • Understand your personal needs – What are your medical conditions?
  • Involve family members when choosing the right
  •  What is their availability like when on-call, check their hours of assistance?
  • Reach out to care providers to assess potential caregivers’ credentials
  •  Conduct an assurance quality check

Research is Key – To Finding the Right Outsourced Solution

Through Greys Nursing Services, we work closely with home care agencies that can provide non-disruptive replacements if a home care agency worker becomes ill, injured, or changes jobs. Our recruitment process focuses on finding the best available nurses to solve your vacancy issues in the home care sector.

Home Health Care organisations can use our flexible and permanent healthcare staffing solutions. You can access talented nursing staff by outsourcing your nursing services through an industry leader like Greys Nursing Services. Our company provides our clients with nursing services and access to qualified nursing staff to provide high-quality care for companies across South Africa.

Visit our website to learn more about the Greys Nursing Services and contact us today about our labour-hire and recruitment solutions.

Check out our article on Beyond Omicron: Navigating 2022 with Outsourced Nursing Services to learn more about this topic.

How to Stay Above Nursing Shortages and Strikes in South Africa

How to Stay Above Nursing Shortages and Strikes in South Africa

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Nursing services in South Africa are hampered by a declining number of new nurses, a shortage of specialised nurses and an ageing workforce distributed unevenly between the public and private health sectors, coupled with an uneven spread across urban and rural areas.

Excessive workload has contributed significantly to the dissatisfaction of public and private sector nurses in South Africa. This overwhelming work environment has led to an increase in strikes across the country.

“Nursing is an art: and if it is to be made an art, it requires an exclusive devotion as hard a preparation as any painter or sculptor’s work.” Florence Nightingale

The overall result is a decline in the quality of patient care and deterioration in the mental health of these nurses who feel they have no choice but to look for alternative employment options in different sectors.

If nurses are not allowed to subsidise insufficient income and are not provided with any solutions, many will be forced to leave nursing or try to leave the public sector, which will cause an even bigger problem. Institutional support is required to soften these blows, which negatively impact the healthcare sector.

Read on to learn more about challenges in the healthcare sector and how to overcome them. If you’re in need of a more immediate solution, contact Greys Nursing Services to connect with a trusted leader in the medical sector.

Medical Facilities are struggling to fill posts

South Africa has lost many nurses to developed countries. At the same time, employers expect the remaining nurses in health facilities to provide quality professional care in line with the necessary nursing standards.

Nurses who remain may become more disheartened and are left feeling disillusioned both internally and externally if their needs are not met. Factors such as lack of personal growth, safety in the workplace, lack of resources, and high prevalence of HIV/AIDS cause strike action to occur.

Both private and public sector entities can assist with handling the nurse shortage crisis that the country is facing by taking several steps to help mitigate the issues by aligning their human resource practices to the Department of Healthcare’s 2030 Human Resources for Health Strategy. The framework prescribes a few key areas where healthcare institutions can focus on helping curb the current nursing services problems.

Still, it requires the buy-in from different stakeholders at a governmental level, private sector involvement, and ground-level from nurses involved in the industry.

Increased Training

According to the South African Nurse Council, in 2020, there were 280 000 registered nurses, which was a slight increase compared to earlier years. However, based on the number of nurses required, the total number is far from the critical numbers needed. The Department of Health has prioritised the training of more nurses as part of their 2030 Human Resources for Health Strategy, with a strong focus on improving the selection and recruitment of healthcare students to grow the industry.

One of the significant challenges faced by the industry is that medical skills were omitted from the critical skills list, which was published earlier in March. With the world having gone through a global pandemic, starting in March 2020, this is a sign of concern. With more outbreaks predicted in the future, South Africa must emphasise growing the healthcare sector through upskilling and improving the training available to those entering the medical field.

Government and other critical stakeholders could encourage or incentivise institutions to continuously upskill staff members by implementing personal development programmes, workshops and mentorship programmes.

Improved Retention Strategies

Retaining nurses during these times is paramount to the success of the industry. South Africa’s healthcare system could collapse if critical stakeholders do not implement strategies for retaining and keeping nurses invested in the field. The shortage of nurses is not only limited to South Africa but is a global phenomenon that is a deepening crisis.

Entities should be focusing and improving a retention culture by creating favourable working environments where they value nurses and healthcare staff for their vital contributions to society. Creating an environment where nurses are valued will enhance the healthcare services offered to patients.

The nursing workforce faces a different challenge: the current multigenerational group of nurses who all display different types of characteristics when it comes to how individuals address work, their values, and needs. Retention strategies tailored to accommodate these sorts of differences will become important in the future when it comes to reducing strikes.

Improve Human Resource Data Collection

The Department of Healthcare has identified the collection and analysis of human resource data within the nursing industry as a key strategic objective in their strategy towards 2030. Healthcare institutions, both private and public, should allocate resources to improve their ability to process and analyse data within their entities.

Additionally, big data can enable HR to identify employee patterns and trends and develop programs to improve retention and reduce expenditure. Analysing HR data can promote a more diverse and inclusive culture by monitoring parameters such as the diversity of new hires and the level of pay equity among nurses.

This data, in turn, can be used to advise and support managers on where nurses can be developed, supported, and engaged, thus creating an environment where there are more minor strikes and more nurses remaining in the industry. Human resource analytics enables institutions to be more informed and, in turn, more strategic.

High-Quality Nursing Services

We can help you make the most of your healthcare staffing needs by providing flexible, quality services that work within your budget. We offer a comprehensive range of nursing services with an excellent standard of service excellence that we know will empower you to achieve success.

Visit our website to learn more about the Greys Nursing Services and contact us today about our labour-hire and recruitment solutions.

Nursing organisations can take advantage of using flexible and permanent healthcare staffing. You can access talented nursing staff by outsourcing your nursing services through an industry leader like Greys Nursing Services. Our company provides our clients with nursing services and access to qualified nursing staff to provide high-quality care.

Check out our article on Why Healthcare Providers are Outsourcing Their Nursing to learn more about nursing services.

Top HR Trends in 2022 and How They Affect Your Business

Top HR Trends in 2023 and How They Affect Your Business

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One way to keep up with trends in our industry is to research and understand trends in industries that share similarities. With new trends emerging almost daily, it’s essential to keep your HR department up to date with the latest innovations and best practices.

Curiosity increases your ability to spot those early signs or “weak signals” of the next big trend in business. Being curious, staying on the cutting edge, searching for new trends and sourcing the latest news is extremely important to discover fresh opportunities for your company. We at MASA are forward-thinking and look to these industry trends to guide our staffing solutions.

“Follow sound business trends, not fashion trends.” Janice Dickinson

By keeping up with what’s happening in your industry, you can keep up with the times and grow your business. Technological innovations are changing faster than any organisation can handle, and staying relevant in competitive business environments could come down to the slimmest of margins.

Let us explore the top human resources (HR) trends in 2023 and beyond! If you’re looking for a way to stay ahead of the competition, contact MASA today to leverage cutting-edge staffing solutions.

Industrial Relations are an integral part of the South African economy

Businesses and industries are undergoing massive infrastructure changes to keep pace with progress and constantly strive to provide their customers with the most advanced approaches. The following list highlights some of the top trends the human resource sector is currently seeing and how they may impact your staffing solutions and industrial relations.

1) AI and Machine Learning

As companies adapt to new norms, technology solutions across different departments within organisations will become more of a need. More and more employees are using artificial intelligence (AI) in their daily activities, a trend that will continue to grow in HR in 2022.

Technological advancements in HR will change the way departments run. As a business investment, this makes AI-driven HR solutions an attractive choice. The implementation of AI in HR can improve every aspect of today’s workforce, from hiring and training to increased employee engagement and retention. Some of the main ways AI will make HR decisions smarter in 2022 include the following:

  • Improved employee-employer interactions
  • More efficient recruitment strategies
  • Greater information exchange
  • Increased talent acquisition
  • Facilitating learning and development programmes

2) Skills-based Recruitments

Skills-based recruitment is the practice of finding and selecting candidates based on the combination of specific and cross-cutting skills required to perform the job rather than focusing on experience and qualifications. The focus is on building teams of workers with different skills that drive business results with an outcome-based approach.

Skill-based hiring gives employees a chance to be seen and drive innovation within their teams and the company. With new technologies in the workplace and increased domestic needs, 2022 is a crucial year for skills development in South Africa. In 2021, LinkedIn recently launched Skills Path, a skills-based hiring framework that aims to connect employers and people in the job market by identifying critical competencies for vacant positions.

3) Calls for Hybrid Environments

Global research shows that 72% of business leaders plan to offer a hybrid model. Work still takes place around the physical office, allowing businesses to stay informed and initiated, but employees can work from home for a certain number of days per week.

Companies turning a blind eye to these in-demand working strategies will find that employee turnover will continue to rise as hybrid and remote work becomes the norm for knowledge workers as they seek employers who offer these arrangements.

Many executives are unfamiliar with managing a decentralised team of people working in various ways, such as office-based, hybrid, telecommuting, and remote sales. Finding a solution that caters for your specific business needs is essential.

To maintain a business, a hybrid office needs to keep the following in mind:

  • Implement a ‘hot desk’ system
  • Create spaces for face-to-face meetings
  • Keeping hours open

4) Mental Health a Key Driver

In 2022, elements such as work-life balance, well-being, connection, and collaboration will be critical to employee satisfaction. A key focus will be ensuring the physical and mental health of the workforce. If the COVID pandemic has taught organisations anything, it is that people are resilient. However, they remain people susceptible to the external stresses of global pandemics and, more recently, the threats of World Wars caused by the conflict between Russia and Ukraine.

The role of HR includes protecting the health of an organisation’s employees, which is why one of the enduring trends for HR managers is investing in mental health and wellness programs. With the ‘Great Resignation’ making headlines, companies may feel the need to invest and start supporting the mental health of their workers by introducing mental health awareness into the company culture.

5) Shorter Work Weeks

A few countries have recently been testing the implementation of shorter workweeks.  The general theory behind the shorter week is that happier and more satisfied employees are more focused on their work. UK companies are also experimenting with a four-day week, hoping to get the same level of production in fewer hours.

Certain industries might not find it ideal to move towards a four-day working week, such as the manufacturing sector, where success is often measured by what they produce each day or for teachers. There have been noticeable benefits such as reducing companies’ carbon footprints as less travelling into the office is required.

South African companies have yet to explore a reduction in working hours. Still, with other countries testing the concept, it might not be long before larger corporates may jump onto the bandwagon.

6) Welcome the Chief Purpose Officer

C-Suite executives might be introducing a new position in the coming 12-months, with many global companies becoming more focused on creating purpose-driven cultures. Companies could implement this new position called the Chief Purpose Officer to demonstrate a company’s role in society and the environment. Companies typically spread these elements across HR, Legal and Communications and CSI managers.

53% of South African millennials say they have changed their relationship with a company because of a product or service’s environmental or social impact.

The Chief Purpose Officer will need to ensure that people, both internally and externally, are communicated with on a deeper level. Companies will assess their current impact to determine if the need exists to create a position of this nature.

Authentic purpose could drive future staffing solutions

As businesses move forward in new and exciting times, the pandemic has left companies with plenty to think about. What is certain is that established trends leave behind a trail of data that can be assessed and used to make informed future decisions; it will help you respond to new trends.

MASA strives to be an industry leader with all its human resource solutions.

We have identified these trends; you need to figure out the relative value of these trends to your business needs. Trends originating in one sector often migrate to other industries or between disciplines within the same industry. At MASA, we look at providing our clients with a competitive advantage by delivering specialised, industry-specific knowledge, expertise and tailored staffing solutions.

If you require professional assistance with hiring, onboarding, and training new employees in a range of industries, be sure to contact us so you can leverage the top staffing employment and labour outsourcing services in SA.

Check out our article on The ‘Great Resignation’: Why Staffing Solutions are the Future of Business to learn more about this topic.

10 benefits of outsourcing staff during peak season

Being Flexible in Business Brings Success – Here’s 9 reasons why!

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One of the major benefits of working with a staffing agency is the flexibility it provides your business in its hiring process. How does working with a staffing solutions agency deliver that?

Well, their expert recruiters will handle most tasks in the recruitment process on your behalf. This can include conducting research to learn about your open roles, identifying qualified candidates, checking their references, qualifying their skills and abilities, and ultimately presenting short-listed candidates to you — you will then meet with these candidates to conduct further interviews.

Your recruitment agency partner can then provide support and insights to help guide you through selecting a final candidate.

Ultimately, staffing agencies offer a highly flexible solution that can bring immeasurable value to your company, and this article explores nine reasons why companies work with them.

If you would like to connect with a leading staffing agency in South Africa, contact MASA today for a truly personalised solution tailored to fit your needs.

Why Companies Use Staffing Agencies

Deciding whether leveraging professional recruiting services is right for your business will be based on a variety of factors, such as:

  • Company preferences
  • Urgency
  • Budget
  • Hiring needs
  • In-house capabilities (just to name a few).

After weighing the pros and cons of recruiting agencies, many companies identify that outsourcing staffing services is the most strategic and cost-effective move. This could be for various reasons, such as not having the resources for in-house recruiting or simply feeling that the advantages of using a recruiting firm outweigh the benefits of doing it on their own.

However, staffing agencies are more than just recruitment businesses. Over the years, these companies have evolved to provide their clients with access to a wide range of workforce solutions that can help them increase productivity without hiring new staff members or outsourcing some aspects of their business operations.

This flexibility is one of the leading benefits companies can enjoy when working with a staffing solutions agency. Here are some other benefits of working with a staffing solutions agency:

Staffing solutions are scalable

Meaning that if your company’s specific needs change, then the agency can quickly adopt these changes and help you meet them with ease.

Staffing agencies offer personalised hiring solutions

Working with a staffing agency that considers each client’s unique needs and goals is advantageous as this ultimately leads to overall happiness and success for each client.

Staffing agencies train their employees

Specifically for each client so that their employees can contribute to its vision and goals as quickly as possible. Staffing agencies excel in providing temporary workers on-demand for companies of all sizes, meaning that they will always meet your staffing needs with ease throughout each contract period.

Recruiting experience and expertise

Head hunters in a professional staffing agency are likely to have experience working with clients of various sizes operating in multiple industries. After interacting with a large volume and wide variety of clients and candidates, they’ve gained insights to help you identify and achieve your strategic workforce goals.

Guidance in forming your hiring strategy

Should you be looking for a contract-to-hire or direct hire candidate? How many employees should you be adding to your team to meet your workforce growth goals next year? What kinds of skills and personality traits should you be looking for in a particular role? If you’re not confident in your answers to these questions, a staffing agency can be a valuable tool for forming your future hiring strategy.

A wider pool of qualified candidates

One of the most incredible benefits of staffing agencies is their access to an enormous and ever-growing pool of candidates. A high-quality staffing agency attracts top-tier talent, with recruiters constantly expanding their professional networks.

At MASA, we often source and screen hundreds of candidates’ resumes for a single job opening to find the ideal fit, whereas a job posted by an in-house recruiting team may not get nearly the same volume of applications.

More free time

When you have to spend countless hours on tasks such as posting job openings, sourcing candidates, and screening resumes, your time and energy are taken away from other day-to-day responsibilities.

One advantage of employment agencies is that they handle most front-end recruiting processes, allowing in-house employees to focus on higher-return ventures for your business.

Expedited hiring process and faster candidate placement

A successful recruiting agency can help you get talent up and running more quickly through an expedited and streamlined hiring process. At MASA, our goal is to have a fully screened and qualified candidate for non-leadership roles as fast as possible.

With our optimised hiring process that places candidates faster, your new hire can be onboarded on a shorter timeline — meaning they can start producing value for your business sooner!

Reduced risk of new hire turnover

New hire turnover can be quite expensive. There are many hidden costs of a vacant position, especially the time and resources it takes to hire and train a new employee — and if they don’t work out, you have to do it all over again with their replacement.

When a staffing agency with a successful track record steps in to help you place the best candidates in the right roles the first time around, it increases retention rates and decreases turnover costs.

Other solutions that staffing agencies can provide are:

  • Recruitment services
  • HR services
  • Payroll services
  • Training and development services
  • Technology solutions

An outsourcing agency can tailor each of these solutions to meet your company’s specific needs. This means that you can get the most value for your money by working with a staffing solutions agency.

Experience the Benefits of Working with a Staffing Agency Aligned with Your Needs

We’ve outlined just a few of the significant benefits of working with a staffing agency — but you won’t see success utilising a third-party recruitment firm if you aren’t working with the one that is the right fit for your business.

That’s where MASA comes in. We’ve continually ranked among the top staffing agencies in South Africa.

We hope outlining some of the major advantages of employment agencies helped you identify your hiring needs and if a staffing agency can help you accomplish them.

To learn more about the benefits of working with a staffing agency and what a relationship with MASA would look like for your business, contact us to connect with our team of experts and build your flexible staffing solution!

The Four Main Roles in Industrial Relations

The Four Main Roles in Industrial Relations

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One of the critical elements of a business that most people often overlook is employees’ internal relationships and communication with employers.

Companies cannot underestimate the importance of internal communication in a business: it ensures that your most valuable internal stakeholders – your employees – are kept informed. That information is presented in a way that keeps your most valuable external stakeholders such as the government and trade unions involved.

Industrial relations involve exchanging information between people who work in a team or organisation to achieve a common set of goals and objectives. It is very profitable to direct the company’s energy to customers and internal relations and communication between employees and other stakeholders.

The renowned author and former business executive, Seth Godin, said: “People do not buy goods and services. They buy relations, stories and magic.”

When used accordingly, strong labour relations can help prevent strikes and employee protests, provide a healthy work environment, increase productivity, and lead to improved industry growth. Industrial progress is impossible without labour cooperation and harmonious relations that can help benefit the entire economy.

Industrial Relations are an integral part of the South African economy

An industrial world is needed to increase production and ensure healthy relations between workers, employers, and trade unions through the effective implementation of policies from the government.

A leading staffing agency and labour broker like MASA offers a range of services, including managing collective bargaining, trade union liaison, strike management, disciplinaries & CCMA representation.

Expert labour brokers can facilitate collaborative consultation between employees, management and trade unions, which paves the way for industrial democracy and promotes organisational growth. Ultimately, this collaboration creates favourable conditions for positive negotiations and discussions on a reciprocal basis.

The structure of industrial relations

Samuel Gompers, an American and key labour union member in the late 1880s, suggested that three parties – employers, unions and government – are essential players in the modern industrial relations structures. With employees playing a vital role as well.

1) Employers

Employment relations broadly refers to the relationship between employer and employees and, as such, encompasses functions such as human resource management and union management. Adhering to best labour practices helps create a framework to manage employees better.

Many businesses invest more resources in building relationships with employees and keeping their workplaces healthy. Several studies have linked a company’s performance to the internal environments created in an organisation. The net result is improved revenues, higher efficiency, and greater productivity.

Employers must be willing to improve how they communicate with employees to provide a good employee experience. They can achieve this by maintaining strong relationships. An employer should treat employees fairly and value their efforts by creating a healthy work experience where employees feel empowered.

Employers must create a work environment that is free from jokes, comments, innuendo, and sexual conduct that may embarrass or offend employees. The objective is to bring comfortability and good relations into the workplace, allowing everyone to thrive.

2) Employees

Industrial Relations emphasises building employee confidence and boosting their morale to perform better than before. An employee’s perception may differ from how the employer sees them, so employee relationship management can help balance any views towards a more positive relationship between the two parties.

Employees must maintain a courteous relationship with their employer for these reasons. This positive relationship leads to an improved understanding of each other’s needs and expectations and creates harmony in the workplace.

Many employees struggle with social isolation, communication, and a sense of belonging. Internal communications can help bridge the transparency gap and empower employees to trust and work towards our shared corporate values ​​and mission. Respecting company policies should be at the forefront of every employee as these guide how to conduct oneself in a business setting.

3) Government

The government assumes the role of guarantor of employment and economic planning.  One can view the Basic Conditions of Employment Act (BCEA) as the government’s contribution to managing employer-employee relationships. It is one of several policies and acts drafted as part of their contribution to maximise and provide the fair management of industrial relations.

Essentially, government benefits from industrial relations as a safe working environment helps to increase employee and employer satisfaction. The South African government has implemented other policies, including the Employment Equality Act, The Skills Development Act, and the Labour Relations Act.

This legislation, coupled with other employee relations programmes which vary by company size, location, industry, culture, and many other factors, can help strengthen the South African workforce and reduce unemployment levels in the country.

4) Trade Unions

Trade unions oppose the exploitation of workers and represent the interests of workers in labour relations by creating fair and equal bargaining powers between all parties concerned.

The various organised trade union movements in South Africa have engaged in a series of campaigns challenging the government on economic inequality, inadequate social security, and food and energy prices. Today, unions remain a significant force in South Africa, with 3.11 million members or 25.3% of the formal workforce; however, there is a global trend of declining union membership globally.

Unions can also help with other aspects of work-life, such as accompanying employees to disciplinary hearings and representing individuals and those part of bargaining councils in disputes with one’s employer. Some unions organise training, career development and social events. A necessary condition for unions to assume partnership responsibilities is that governments and employers recognise the right of workers to be represented by unions of their free choice.

Business is all about people and relationships

Industrial relations are designed to ensure mutual trust and good relations between employers and their employees and other related bodies. Collectively, these four role-players need to play their part to achieve fair and holistic industrial relationships.

These role players are responsible for ensuring that the country can face the triple threat problems of unemployment, poverty, and inequality. As the business climate changes, employee expectations change, and new technologies permeate the organisation, internal communication becomes a vital connecting factor. 

MASA can assist with a range of industrial relations solutions as we have done so for the past 40 years.

We provide industrial relation solutions across South Africa, with a network of regional offices spread across the country. We structure our services to maximise our client’s return on investment, ensuring you receive a high-quality service that takes your business to the next level.

If you require professional assistance with hiring, onboarding, and training new employees in various industries, be sure to contact MASA today. You can gain an experienced staffing agency and labour broker on your side, allowing you to leverage the top employment and outsourcing services in South Africa

Check out our article on HR and IR: Why Blue-Chip Companies Prefer to Outsource if you want to learn more about this topic.