6 Ways The Optimal Staffing Solution Can Transform Your Business

6 Ways The Optimal Staffing Solution Can Transform Your Business

Using a staffing agency in South Africa can provide numerous benefits in the recruitment and selection process. Simply put, a staffing agency can help you find, qualify, and connect with talented people that you probably wouldn’t be able to discover on your own. 

For positions like this, partnering with a niche staffing agency like MASA can be a big plus for companies. COVID has rapidly changed how both potential candidates and employers view how businesses recruit new staff members.

The ever-changing labour market and the current situation in the workplace can cause these common staffing issues. If you don’t learn how to deal with staff shortages, you could miss out on vital growth opportunities while failing to meet your customers’ needs. Short- and long-term staff shortages can be detrimental to customer service and the workforce’s well-being.

 

6 Ways the optimal staffing solution can transform your business, that caters to the South African labour market is imperative to creating successful staffing strategies.

 

This article discusses six innovative staffing solutions that can help you grow your business by filling any gaps in knowledge or skills. If you would like to learn more about top staffing solutions, contact MASA today to connect with a leading staffing agency in South Africa.

 

The optimal staffing solution

 

By building the right team, your business can achieve goals quicker and keep core business operations running at peak performance. Experienced staffing agencies know the best management practices, allowing you to have the best talent to help your business grow. 

 

No matter what kind of business you are in, the proper staffing solutions can significantly boost your business, so let’s break down six of them below:

 

1. Offering tailormade perks

 

Employees can focus their creativity on thinking outside the box, which drives the needle towards achieving company goals and customer satisfaction. Creating tailormade perks or personalised benefits for employees empowers staff members and creates accountability for everyone’s performance. 

While companies are approaching flexible staffing as a business solution, they are attracting a community of talented people looking for roles that will help them achieve their professional and personal goals while contributing to their success.

 

Perks could include:

  •  Performance-based packages
  •  Taking days off to complete volunteer work
  • A higher number of leave days
  • Access to training and development

 

2. Using social media

 

In today’s economic landscape, companies are faced with more high-level challenges and may need to:

  • Quickly complete important initiatives
  • Address current business challenges
  • Tackle current digital challenges
  • Compete fiercely for skilled workers

 

These companies wonder how to change their hiring strategy as traditional jobs may no longer fit the current business.

One of the best ways for companies to promote job openings is through LinkedIn, Facebook, Instagram, and Twitter with an integrated Social Recruiting CRM system. People are spending more and more time glued to their screens which provides companies with an alternative method of communicating internally and externally, thus creating potential relationships with future employees. 

Staffing agencies have found ways to reduce the time-to-fill statistics by targeting a wider audience through shared links and posts.

 

3. Open company ‘meet and greets’

 

Creating an innovative company culture ensures that everyone shares the underlying drive to improve business practices, efficiency, and productivity. Companies can run open house initiatives either in-person or virtually, allowing staff to get a look and feel into what sort of company culture exists. People are becoming more and more aware of the significance of their well-being within the work environment.

Open events allow companies to display more transparency into what working life might be like for prospective employees. Part of maintaining healthy business relationships is ensuring your employees have the tools to stay engaged and ready to go.

According to management consultant Peter Drucker, “Culture eats strategy for breakfast, operational excellence for lunch, and everything else for dinner!” 

People have become much more aware of this when it comes to selecting a place of work as you spend a significant amount of time within this environment.

 

4. Using independent specialists

 

Sourcing independent specialists can complement the skills of the company’s core staff by providing solutions on demand. Using staffing agencies allows companies to access a wider pool of talent, thus allowing you to hire experienced self-employed workers to fill skill gaps. 

Moreover, thanks to modern technologies, companies can replenish their staff with the best professionals in the world through large employee databases.

When you select the right people and integrate temporary workers into your team, they can help you take your business to even greater heights through long-term innovation and transformation, bringing a new outward perspective to the company.

 

5. Set-up referral programs

 

It is not sometimes what you know, but who you know, that matters. Finding the right people for your business can be time-consuming and inefficient in today’s busy world. Your company could create a referral initiative allowing trusted staff members to submit referrals from their personal and professional networks. 

Your company can reward current employees for referring successful candidates who fill vacancies and various incentive programmes for their recommendations.

Intel currently runs a programme that rewards employees for referring potential employees who fall into minority categories. Intel believes in creating a more diverse and inclusive workforce and saw the need to give more opportunities to people who would not usually apply through traditional recruitment avenues. The company offers employees a bonus that is double the standard referral amount.

 

6. Focus on quality rather than quantity of applicants

 

To avoid any staffing issues resulting from a lack of selection, enlist the help of a staffing agency to assist in hiring the right employees. Focus on the quality of the potential applicants rather than the quantity.

Ensure that placed advertisements reflect the true nature of the job description and the necessary roles and responsibilities to filter out any people who are applying for positions just for the sake of applying, with no real intent on actually joining.

The benefit of outsourcing your HR function is that it can help you strategise and improve your employee compensation plan. Outsourcing HR functions to a trusted staffing agency like MASA can help business owners understand and comply with these laws and regulations.

If you require professional assistance with hiring, onboarding, and training new employees, make sure to contact us so you can leverage the top staffing employment and labour outsourcing services in SA. 

MASA is a leading national and international employment/staffing agency capable of effectively managing the critical elements of your employment/staffing needs ready to facilitate seamless hiring and onboarding of new employees in your company.

 

The Benefits of Outsourcing to South Africa

The Benefits of Outsourcing to South Africa

Business Process Outsourcing (BPO) is a worldwide business phenomenon. South Africa has become increasingly popular as a BPO site worldwide due to rising manufacturing and labour costs throughout the globe. Over the last several years, MASA has grown into a staff outsourcing service in South Africa for high-end BPO services, including financial and legal services.

South Africa has been named “Offshoring Destination of the Year” twice (2016 and 2018). Also, in 2021, after three years in second place, South Africa was chosen as “Most Favoured Global Offshore Customer Experience Delivery Location.”

Many organisations have chosen South Africa as their preferred BPO location because of the numerous advantages they can leverage. This article discusses the benefits that South Africa has over other offshore locations.

 

If you would like to learn more about the benefits of outsourcing to South Africa, contact MASA today to connect with a leading temporary and permanent employment specialist in South Africa and worldwide if you would like to learn more about outsourcing solutions.

 

Cost-saving

 

Hiring workers from South Africa may save your business money. Paying them less than people in the United States, the United Kingdom, Australia, and Canada would be beneficial since labour expenses are considerably lower there.

South Africa may potentially save at least 40% – 45% on sourcing places like the United Kingdom, United States, and Australia on a continuous-state operational basis. South Africa’s attractiveness as a BPO location also removes many of the recruiting, training, and equipment difficulties that other locations face. Combining these advantages achieves savings of more than 50%.

 

Time zone advantage

 

Many other time zones are in sync with South Africa’s (GMT+2), and various European nations prefer the country’s time zone since it is in the same time zone as numerous other countries. 

South Africa’s capacity to provide high-quality, 24-hour a day, seven-day a week service at significantly lower costs attract businesses worldwide. The country’s courts can offer both big and little offshore clients in the US, Australian, and Canadian markets with nighttime or “downtime” customer support times, allowing enterprises in these regions to offer 24/7 customer service.

 

Neutral language

 

English is the most commonly spoken language in South Africa, making intercontinental communication simple. Accent neutralisation training is necessary for other BPO nations, such as Ukraine or the Philippines, because their accents are too strong.

The current overall number of English speakers in the nation is thought to be 16.5 million, with 410,000 new English-speaking employees entering the country’s labour pool every year.

Because of its large pool of English-speaking talent with neutral accents and high empathy levels, South Africa is a more appealing BPO destination.

 

Cultural alignment

 

Compared to other outsourcing destinations, such as India or the Philippines, South African staff don’t have many cultural differences with the western world. 

You will be delighted working with South Africans as you won’t have constant misunderstandings and misinterpretations due to a lack of cultural compatibility with English colloquialisms. 

People in South Africa consume a lot of American and British television shows, movies, and pop culture. This impact of western culture is very beneficial for companies looking to outsource. They will barely see a difference between a typical American or Brit from a South African employee. 

South Africans also tend to be quite good at understanding American and British speech and the nuances of those cultural norms. This understanding helps to flawlessly match outsourced South African staff and your company’s culture.  

These cultural similarities greatly influence native English-speaking markets, which mesh well with outsourcing to South Africa.

 

Infrastructure

 

In summary, South Africa’s infrastructure, as a whole, compares favourably to that of Western Europe and other developed areas in the world, making it an appealing business and investment destination.

The country’s low-cost, high-quality domestic transportation system and SEACOM fiber-optic wireless telecommunications network have helped South Africa to become an attractive outsourcing destination.

 

The large talent pool of potential outsourced staff

 

When hiring in South Africa, you won’t have problems finding the right candidate. The labour market is enormous, with over 22 million in the first quarter of 2021. Additionally, the unemployment rate is very high (32.6% as of the first quarter of 2021). 

This all offers companies a vast pool of potential employees eager to work and hold down a stable job. Moreover, South Africa shows a yearly growth of 60,000 new potential employees.

Amazon has already discovered opportunities for this destination and announced plans on hiring 3,000 people in South Africa for customer support in North America and Europe. 

 

High-quality staff

 

Due to the high unemployment rates and overall lack of opportunities, the South African labour force is well educated and motivated to work. The country produces 200,000 university graduates every year, but many of them are left jobless and with their futures in question. 

For that reason, South African talent is thankful to find financial refuge in the foreign companies that hire them. 

South Africans also make great staff as many of them are entrepreneurial-minded individuals whose problem-solving abilities are wasted in a country where there are not enough jobs. This makes them an excellent match for businesses looking for young, resourceful, and hard-working people. 

You can find talented South African employees with skills relating to any industry. This high availability of qualitative staff has been a critical reason for companies outsourcing to South Africa.

 

Where to hire South African staff?

 

We here at MASA provide outsourced staff to hire. While looking for the best candidates, we have gained experience in hiring dozens of industry specialists based in South Africa. 

We urge you not to wait any longer and contact us immediately if you grasp the significance of staff and recruiting in this country.

 

Temp Recruitment: The Ultimate Solution to Downsizing Your Staff | Essential Functions of Outsourced Payroll Operations

Temp Recruitment: The Ultimate Solution to Downsizing Your Staff

Temp Recruitment: The Ultimate Solution to Downsizing Your Staff

 

Everyone has heard the phrase:

 

“When times are tough, you need to cut back…”

 

We live in volatile economic times that we live in where leaders are making tough decisions to stay ahead. Businesses are cutting back staff, hours, and benefits, all in the name of survival. If you are a business owner who is considering staff cuts, you need to answer two questions need before taking action:

 

1.) Can I afford to have less staff right now?

2.) Is there a more efficient and cost-effective solution?

 

There is no doubt about it; every business needs to be fiscally responsible in these times. But before deciding between layoffs and hiring temporary staff, consider whether this is the most money-savvy decision both in the short and long term.

When organisations choose to downsize their staff, they decide to cut back on the number of employees working for them. This decision may seem very straightforward on the surface, but leadership must assess multiple factors before downsizing takes place.

The quality and quantity of your work can suffer significantly from poor staffing decisions, and one of the most vital components that your business can lose through downsizing is good customer service.

You may be asking yourself, ‘how can I make this work in a way that mitigates these risks and keeps the business going?’ Our answer is the temporary staff. By partnering with a recruitment agency, your business can benefit from working at total capacity without decreasing productivity and sacrificing your bottom line.

This article explores the benefits of hiring temporary staff over downsizing and how you can survive and thrive in challenging moments with a recruitment agency on your team.

If you require a more immediate solution for your hiring needs, connect with Greys Recruitment today for the leading white-collar, temporary, and permanent employment services in Cape Town and beyond.

 

The Ultimate Solution to Downsizing Your Staff

 

 

Companies have quickly recognised the benefits of temporary recruitment due to lower costs and turnover rates and greater flexibility than hiring permanent employees in-house.

Employment experts like Greys Recruitment Agency in Cape Town can source and deliver a high calibre of temporary staff ready to support and empower your business when it counts.

There are a few core advantages to working with recruitment agencies and hiring temporary staff when downsizing, so let’s break them down below:

 

Enhanced flexibility

 

Top recruitment agencies like Greys offer complete flexibility to their clients. Instead of simply cutting down on your existing employees and pushing onwards, you can partner with a temporary employment specialist and leverage the power of on-demand talent – as needed.

Your company can bring on staff for specific projects or during busy seasons and expand or contract as needed without dropping any balls and sacrificing your bottom line.

Temporary staffing provides the benefit of greater flexibility in terms of meeting essential business demands and having access to a wide selection of talent in Cape Town and nationwide. This level of flexibility enables organisations to quickly meet changing requirements and expectations, which is a crucial advantage over downsizing an organisation’s existing workforce without any replacement.

 

Lower costs

 

Temporary employees offer lower costs for businesses while still offering the same skills and knowledge required for specific tasks or projects. Recruitment agencies like Greys allow managers to choose longer-term employees without committing long-term resources, leaving you with the staff you need and money in your back pocket.

There is also the option to pay for temp staff as you go, which can save your company money in the long run. This option is especially beneficial when your company hires temp staff indefinitely, without knowing exactly when your needs and financial demands will change.

Temporary workers employers need not offer benefits and the traditional costs of full-time employees like health care or annual bonuses. Greys Recruitment Agency also takes care of payroll and other vital costs, such as:

 

  • Daily operational costs
  • Administration
  • Human resources
  • Legal cover
  • Software & licensing

 

These savings can make temp recruitment a more cost-effective solution than downsizing without the additional support.

 

Quality of Work

 

Temporary staff can offer the same or even better quality of work than if you had hired permanent employees. They can also deliver a much higher output level than a downsized team, making temp staff the more efficient solution for your company’s growth during challenging seasons.

While most temp staff lack the knowledge and expertise developed over time, top agencies like Greys ensure all staff is well trained and fully equipped to perform their roles before joining your team. Employees can hit the ground running and bring value to your company from the word “go.”

 

The Ultimate Partner

 

The main feature of a temp recruitment agency like Greys is to offer businesses access to highly skilled temporary workers at all levels in various industries. Greys is one of the most proficient recruitment professionals in the country with experience finding the right person for the job.

Outsourcing your temporary staffing needs to Greys is one of the best work solutions for all businesses looking for greater flexibility while still maintaining their success. Grey’s recruitment process ensures that each candidate is properly screened, interviewed, and assessed before discussing temporary employment opportunities with our clients.

Greys provides access to skilled labour when you need additional staff on an as-needed basis or where it suits you! Staffing plays a significant role in the success or failure of your company. The impact can be felt by both you and your customers, and it’s not something you want to play around with.

The past couple of years taught us that nothing is set in stone, and neither is your business’s success. With proper planning, starting with the staff within your business and keeping a close eye on your bottom line, you can still have the workforce you need to deliver the success you desire by choosing the right staffing solutions company to help you get there.

Greys has years of industry experience ensuring the best temporary staffing solutions for businesses within Cape Town and its surrounding areas. Trust them to do their best in supporting and empowering your company to achieve your goals whilst maintaining financial wellness. Visit our website today for more information.

 

5 Reasons to Outsource Staff with an Agency Instead of a Corporate

5 Reasons to Outsource Staff with an Agency Instead of a Corporate

 

Staff outsourcing has become the norm for companies looking to gain an edge in today’s competitive landscape, which can deliver significant benefits when done right. For SME’s and larger companies looking to outsource staff, it might make sense initially to go for the “corporate” option. One would assume that a traditional corporate can provide outsourcing services to fit your companies’ needs, but this is often not the case.

There are many different ways to staff an organisation, however, not all staff outsourcing is created equal. Choosing the wrong outsourcing partner for your staffing needs can be costly, ineffective, and time-consuming, and it is wise to know what level of service you will receive beforehand.

 

This article explores the difference between agencies and corporates and highlights 5 reasons to outsource staff with an agency instead of a corporate.

 

Agency vs Corporate

 

The easiest way to differentiate between an agency and a corporate is through structure and strategy. These are two uniquely run entities with different structures and strategies when working with clients for staff outsourcing.

 

Structure

 

An agency usually has a firm-like structure: mostly lean, centralised, with more flexibility and equal participation in its working process. On the other hand, a corporate company is often more rigid, bureaucratic, and hierarchical in nature. These characteristics affect the speed of decision-making and execution, the equality of voice, and overall communication among levels.

Top outsourcing agencies have dedicated teams for projects to provide a more personal and streamlined level of service for clients. As a client, you can enjoy a direct line of communication with the team and leverage a more collaborative or hands-off approach depending on your needs.

Corporate entities are often closed off and contractual-based. Because of their largely hierarchal nature, corporates can also be slower to respond and complete tasks as there are multiple levels of communication in the outsourcing process. They are also less likely to dedicate staff time for special projects.

 

Strategy

 

Whether your organisation requires staff to fill a temporary position or a broader selection of permanent employees, a more comprehensive strategy is involved in the staffing process. From sourcing, vetting, hiring, training, and managing staff – agencies and corporates use different methods to ensure that your company gets the employees you need, when and how it needs them.

The staffing process requires collaboration and communication because recruitment is only the first step to a successful staff outsourcing agreement. While corporates tend to focus on contracting, agencies usually develop relationships with their clients through service excellence.

Agency staff is often more committed than corporate staff. This is because agency staff aren’t just company employees; they’re the agency’s staff. Because agencies usually have a more lean structure, your account manager will be more accessible and available to quickly answer questions or address concerns.

 

The Five Reasons

 

When considering your options between partnering with an outsourcing agency or a corporate entity, it is essential to examine your company’s needs and which forms of value will deliver the most value. Here are five reasons to partner with an outsourcing agency instead of a corporate one.

 

1) Flexibility

 

Unlike most corporate staffing companies, outsourcing agencies are great for providing both short and long-term staffing solutions, with highly specialised skillsets in niche areas of expertise.

This flexibility of agencies means they can fill positions requiring a temporary or permanent arrangement, and your company can leverage on-demand staff on an as and when needed basis. For example, suppose your company needs workers during staff shortages and busy periods. In that case, top outsourcing agencies can provide that staff with a specialised skill set based on the job at hand.

Top outsourcing agencies are also great for contingent staffing, especially when there is staff turnover or projects require additional skills and expertise. Contingent staffing is also a powerful solution for companies that need staff for specific projects or timeframes.

 

2) Personalised service

 

A vital benefit of working with an outsourcing agency is how personalised their services can be. Most of the time, you can recognise when your company needs highly specialised staff, but there is still a lot of guesswork on your part of figuring out who would be the right fit.

Unlike traditional corporate companies, outsourcing agencies can tap deeper into your company’s needs to source and introduce staff based on specific skill sets and industries. Not only does this mean providing staff who are more relevant to your business or project requirements, but it also means savings on the amount of time wasted by staff who are not well-suited to your business.

Agencies can also provide your company with access to qualified candidates that will fit into your business culture. Culture fit is a vital factor in staff retention, which outsourcing agencies nail by working closely with clients and candidates to ensure that new staff members are the right fit for both you and their future careers.

Not only is this a more efficient way to source new staff, but the risk involved with staff redundancies or staff leaving your company for other opportunities is also minimised.

 

3) Cost savings

 

Top staffing agencies have been developed with the specific goal of making staff outsourcing as cost-effective and streamlined as possible, so it is well worth considering one over a corporate if your company is serious about growing its business in the long term.

When outsourcing staff to certain agencies, you should keep in mind that the staff’s administrative and payroll needs will be handled entirely by them instead of a corporate who would often take care of those tasks as part of their service offering. With your administrative tasks dealt with, your company can save valuable time and resources, which you can use on more high-level, revenue-boosting activities.

When staff is hired on-demand, companies can also save significant amounts of money by only hiring staff when they’re needed. Essentially, the staff is not tied down to a full-time position if it’s no longer required or desired, which ultimately reduces your company’s overheads.

 

4) Efficient recruitment

 

Agencies can take the hassle out of finding staff, so your company doesn’t have to dedicate time and resources to recruitment efforts when staff is needed. The leading outsourcing agencies use expert vetting and hiring processes to ensure staff is the best fit for your company.

They can quickly identify staff, introduce them to you and hire with less time spent on recruitment efforts by your company. This also enables staff who are already working in jobs they love to be matched up with the right job opportunity without going through lengthy application processes or interviews which they’d have to do if they applied for a staff position directly.

Technology is also a crucial part of the recruitment process for modern outsourcing agencies, which use advanced software to speed up staff matching and hiring. You can expect staff to be introduced faster, which is ideal for companies requiring staff during busy periods or short-term projects where staff is needed immediately.

 

5) Workload Reduction

 

Having a reduced workload is by far one of the most beneficial reasons to partner with an outsourcing agency instead of a corporate. Although a corporate could get a lot of work done for you, top agencies are built for maximum efficiency and will find every possible way to reduce your workload beyond the contractual agreement.

Companies working with outsourcing agencies often find themselves with less work to do as the agency takes responsibility for administrative needs. This will come as a relief to internal staff members who would have otherwise dealt with administrative tasks on top of the work they were already doing. It also means that your staff can focus more of their time and energy on higher-level work.

Outsourcing administrative, payroll, and even HR and IR tasks are also why blue-chip companies outsource with agile, efficient agencies specialising in staff outsourcing.

Because you do not officially employ staff members, their financial and administrative needs will be handled entirely by the agency instead of having to deal with these tasks on top of managing staff within your business. This means staff redundancies and staff leaving your company are also minimised, which is one of the most important reasons to outsource staff instead of hiring corporate staff.

 

The verdict is in

 

These are five key reasons why companies should choose outsourcing agencies over corporations for staff outsourcing needs. Focus on how each benefit can save you time, increase revenue and reduce costs and workload at your company by choosing an agency over a corporate staffing solution.

If you are looking for staff for your business, contact MASA today. MASA is a leading outsourcing agency with consultants who offer permanent and temporary employment or staffing services to make staffing employment an easy process for companies in a vast range of industries.