The Benefits of Expert Nursing Recruitment

Do you have a nursing shortage? Are your clients and patients not fully satisfied with their care? You may want to rethink how you are recruiting nurses. Healthcare providers often hire their own nursing professionals based on the same recruiting methods used in the rest of their organisations.

This means they may end up with a team of unqualified or inexperienced nurses who do not always have the core skills and requirements to deliver in this type of environment.

Many issues stem from hiring unqualified staff, so healthcare-based organisations need a nursing recruitment partner that uses a systematic, objective and comprehensive hiring progression. Greys Nursing Services uses an in-depth recruiting process that brings unique advantages to both the healthcare provider and the hired nurse.

This article explores the benefits of healthcare providers who leverage a flexible and permanent nursing services partner that uses an expert recruiting process.

Greys Nursing Services

Greys Nursing Services offers nursing staff who are professional, competent and have a diverse range of skills to provide your clients with world-class care at every step of the way.

We are an operationally minded, entrepreneurial, and client-first healthcare service provider offering healthcare organisations a complete nurse staffing solution. As a client, you can fill critical positions in your healthcare team with outsourced professionals such as:

  • Caregivers
  • Ward Aides
  • Registered Nurses
  • Enrolled Nurses
  • Enrolled Nursing Assistants
  • Special Nursing Assignees

With Greys Nursing Services, you are in control. You can increase or decrease your outsourced nursing staff at any time, giving you greater flexibility in your operations.

We can efficiently deal with any seasonal changes in your requirements while still providing you with dependable professionals focused on bringing you value.

Who does Greys partner with?

Rooted firmly in the solid foundation of the MASA group of companies, Greys Nursing Services is a trusted industry leader with over forty years of experience in the medical sector.

By cultivating long-term relationships with clients and staff alike, we can obtain the highest level of care and service with every placement. Greys offers specialist nursing professionals into many establishments, including:

  • Care Facilities
  • Retirement villages and Old Age Homes
  • Frail Care Facilities
  • Palliative Care Facilities
  • Home-based Care/Home Care Nursing
  • Private Hospitals and Clinics

Organisations partnering with us can rest assured that only the most qualified, caring and capable staff are placed within their healthcare facility to deliver the highest level of care possible.

The nurses we provide are our employees, so we can handle everything to do with their administration, management and other operational tasks, including:

  • Contract management
  • Full wage administration
  • Human resources/personnel
  • Industrial/labour relations
  • On-site staff management

Greys Nursing Services sets itself apart by providing the quality management and administration that brings your organisation significant advantages behind the scenes.

Ultimately, our partners can leverage a comprehensive nursing solution that handles the vital elements while clearing up more time to optimise client and patient care.

The recruiting process

Expert recruitment is a hallmark of Greys Recruitment and the MASA Group of companies. As a leading nursing services provider, we only work with highly qualified professionals that go through a rigorous vetting, hiring and training process geared to deliver the utmost value to your organisation, clients and patients.

Greys Nursing Services uses a detailed nursing recruitment process that makes it easy to find, hire and onboard nursing staff. We go beyond industry best practices to set a higher standard of recruitment, which encompasses the following procedures:

Face-to-face interview and reference check

After tapping into our pool of candidates and sourcing prospective hires, each nurse will undergo an in-person interview. A face-to-face interview allows us to assess a candidates personality, communication skills and whether they will fit your organisational culture.

The reference check goes the extra mile to verify a candidates experience and the various roles, tasks and overall performance exhibited with their previous employment.

Criminal and ITC checks

We can run a criminal check on every nursing candidate upon the client’s request to ensure that they have no criminal record.

Verifying applicant registration documents with SANC

Verifying our candidates’ documentation is an essential part of the process. We check all the relevant registration documents with the South African Nursing Council (SANC) for registered nurses, enrolled nurses and emergency nurses.

Medical Tests

We can conduct medical tests for each nurse at the request of our clients and concerning the job at hand. This step is a sensitive but crucial requirement for certain health care facilities that we conduct with our nurses’ privacy and the client’s specifications in mind.

Induction to company policies

As part of the training process, we also focus on inducting nursing staff into a clients’ company policies. This step ensures that nursing staff are aware of your expectations and company protocols.

On-site nursing orientation

We can also provide one day of on-site nursing orientation to accommodate nursing staff in their new nursing environment. As part of this process, we record feedback from you as the client to improve and offer better nursing services through our staff.

Mobilisation of nursing staff

Once the initial recruitment process is complete and we have adequately vetted, hired, trained and onboarded our nursing staff, we will go ahead and mobilise them to the nursing site within the agreed-upon date.

We assign candidates on a contractual or ad-hoc basis per your staffing requirements and manage our nurses’ performance throughout the contract period. Essentially, you benefit from the utmost flexibility, allowing you to structure the contract based on your organisation or facilities’ needs.

The comprehensive solution

This nursing recruitment process offers more value than hiring an agency that simply provides nursing staff. Our clients benefit from the expertise, professional insight and high-level nursing services that we offer. In turn, nurses enjoy working with a professional recruitment company and being part of an empowering nursing community committed to nursing excellence.

All nursing staff undergo this comprehensive recruitment process to ensure they will be a valuable addition to your nursing team. An expert recruiting process brings more value because we can present a nursing team that is ready for work and committed to providing excellent nursing services at all times.

The next step

When it comes time to recruit nursing staff, Greys Nursing Services offers a more advanced nurse recruitment process that will benefit your nursing practices and clients on multiple levels.

Contact us to leverage expert our recruiting process and gain the nursing services you need to improve nursing standards, patient care and healthcare delivery.

Outsourcing HR and Industrial Relations: 3 Questions Companies Should Answer

A company’s human resources and industrial relations departments are among the most critical aspects to success. HR and IR handle everything from the recruitment process, payroll tasks, admin, and ensuring that all internal and external processes are running smoothly. Staying on top of this ensures that your company maintains strong relationships with key stakeholders and ensures the organisation is advancing in your industry.

When problems arise in these areas, companies can suffer on a short and long-term basis and be time wastage, costly errors, higher turnover rates and lower productivity levels – leading to a decrease in revenue. It is essential to have a solid HR & IR solution to empower your company on all levels, and if you are looking to strengthen these departments, where exactly should you begin?

This article will explore three questions that companies can answer before outsourcing human resources or industrial relations to a staffing agency and how you can take action on your answers to make the best of this powerful exercise.

 

The three golden questions

If you outsource your human resources or industrial relations, it’s crucial to find a staffing agency that can provide services in line with your requirements. At MASA, we know that every company is unique, and by understanding your needs, you can get a personalised solution to fit these needs.

Suppose you are looking to partner with an outsourcing agency for HR and industrial relations. In that case, these are three impactful questions that your team and key stakeholders can ask and answer beforehand:

  • What are your current challenges?
  • How do you want your outsourced HR or IR services to look?
  • What is your final goal or return on investment?

Each of these questions will lead you to uncover and establish your company’s exact needs and what type of solution will be best for you. Naturally, one powerful question can lead to many more questions, so take the time to explore each one thoroughly and do your due diligence in answering each one.

1. What are your current challenges?

With the above question, you can uncover your current problems and assess whether an outsourced solution is right for you. An important thing to consider with this question is who will be asking it. If the HR manager, CFO, or CEO are the ones to ask, you can get critical insights into your company’s goals and challenges.

Gaining insights from your workforce will also give you deeper insight into the challenges your company faces on a day-to-day basis. Find out which HR & IR-related tasks your employees are currently facing, where the bottlenecks are, and how you can potentially overcome them through outsourcing.

By listing out exactly your challenges and expectations in advance, an outsourcing agency will be clear on what to expect and how to best tailor their services according to your needs.

2. How will you structure your outsourced HR or IR services?

With this question, the company’s key stakeholders can establish precisely how they would like their human resources & industrial relations team to operate and how much autonomy should be given over processes.

With a fully outsourced solution, there will be no need for an internal team. However, if there is a requirement to have employees who can manage certain outsourced services internally, this question could answer how much autonomy should be given over HR and IR.

This is an excellent time to consult with prospective outsourcing companies, do your research and find out what services they can offer. Once you have this information, you can strategise on what your company needs, whether it’s a short or long-term commitment, and how it can benefit you.

3. What’s your final goal or return on investment?

An important thing to consider with this question is what value you want to get out of the outsourced solution. What are your goals for this partnership? To reduce costs or increase productivity – you must lay down these expectations before signing any contracts to ensure that both parties are on the same page.

This question is to establish the company’s final goal or return on investment (ROI). Setting an objective and knowing how you will measure it beforehand can help ensure that your outsourced team is working towards this end result, not just completing HR & IR tasks but also making sure they align with business objectives. If there are no specific requirements, outsourced services can be structured to meet the company’s overall goals.

Your team can lay out clear key performance indicators (KPI’s) and a projected timeline of your outsourced solution. This will help you outline milestones or targets for you and the outsourcing agency to reach in your partnership. It will help keep both parties aligned and ensure that you are meeting your goals of HR & IR

How to take action on your answers

If you want to make the best of this exercise, you should involve the key stakeholders within your company in answering all three questions. This will ensure that you cover all the bases before outsourcing your human resources and industrial relations and getting a personalised solution to meet your needs.

Develop clear goals and KPIs that your company would like to achieve and a timeline for your partnership with the outsourcing agency. Ultimately, it is about ROI and ensuring that outsourced HR & IR services meet your business needs. Use these key questions to help you get the results you want from your solution.

MASA supports companies with our Specialist HR & IR solutions throughout all stages of business growth and development. We are on-hand to help your team with their human resources or industrial relations needs so that you don’t have to worry about them again.

We take the time to understand our clients’ needs before recommending any outsourced HR or IR solutions because every company is unique and deserves custom-tailored services. If you are interested in outsourcing your human resources or industrial relations, get in touch with us today.

Check out our earlier article to learn more about outsourcing with the right agency.

Greys Recruitment: Leveraging the Power of Technology and Continuous Innovation

Technology has completely revolutionised employee recruitment by making it easier for employers to connect with temp hires and facilitate a seamless hiring process. This rapidly evolving world of technology is available for smart companies globally, from the social media applications we use every day to advanced artificial intelligence software.

At Greys Recruitment, we use technology to keep up with the latest trends and changes in the market and provide the optimum service for our clients.

We gear each system and software to obtain the closest fit between organisation and employee with every placement and source the highest quality of white-collar professionals for your needs.

This article explores the history and evolution of the recruitment industry, why you should hire recruitment specialists, and how Greys leverages technology to deliver the highest level of recruitment services at a world-class standard.

If you are looking for more immediate assistance with recruitment, head straight to our website contact page to get in touch with trusted employment specialists.

The history of recruitment

There was once a time when finding new candidates was as simple as word of mouth or placing an advertisement in the local newspaper. Candidates would navigate directly to a company and physically present their CV for review by prospective employers and complete the interview process in person.

By the 1990s, computers could store employment records in a more compact digital format than paper, and early Applicant Tracking Systems emerged to store candidate information.

Meanwhile, household desktop computers and the internet allowed early adopters to source candidates and job openings on company websites, online job boards, and targeted digital advertisements. Recruiters, clients, and candidates began to interact via email alongside traditional mail, phone calls, and in-person meetings.

The evolution of recruitment

Today, recruitment has mainly become technology-driven, with job seekers, companies and recruitment agencies familiarising themselves with various digital tools and resources to find and apply for jobs.

Artificial intelligence has emerged as a core tool in the recruitment process. Companies hire recruitment specialists who leverage automation tools to enhance recruitment processes and streamline communication, administration, and data processing.

Society’s reliance on digital communication channels such as social media, email and video calls has also increased, with candidates and companies using these platforms to showcase their offerings and communicate directly with each other.

These platforms facilitate easy and rapid access to a wealth of information for both employer and candidate, opening up new opportunities for potential temp hires while enabling employers to identify the best fit for their requirements.

Employers can also streamline internal processes with intuitive technology that has been built in-house or sourced from reliable software providers. Each tool helps ensure effective communication between departments and maintain a smooth hiring process within an organisation.

Why you should hire recruitment specialists

No matter how much new technology influences and improves recruitment, far more goes into finding the right candidate for the role. The human element is still the most complex and impactful factor in the hiring process, and it takes a blend of training, experience and specialised skills to achieve the best results.

These factors are why hiring a specialist recruitment agency can benefit companies that need more than technology to source and attract top talent.

Recruitment agencies like Greys are experts at matching personality, skills, ambitions and expectations to experience, abilities, work demands and potential to achieve the best outcomes for all involved.

By combining advanced technologies with the expertise of recruitment specialists, you can leverage the best of both worlds to make recruitment more efficient and effective for your company.

Technology is complex

Although technology has made it relatively easier to source and hire qualified talent for your needs, employers cannot underestimate the complexity of these systems.

By hiring a recruitment agency, you do not have to develop your own specialised department to manage complicated HR systems or pay for yearly updates and subscriptions for the latest software. You will also benefit from the additional cost savings of not training recruits on these complex systems.

For HR professionals to remain effective in their roles, staying abreast of the industry’s technological trends is essential. By partnering with recruitment specialists, you can mitigate the risk of falling behind in the ever-evolving economic landscape and give your competitors a run for their money.

Greys Recruitment: Innovating through technology

Greys Recruitment thrives on innovation and the pursuit of continuously improving our client service to provide you with measurable results. We are a preferred supplier of temp hires for blue-chip corporates globally and aim to stay at the forefront of the industry through technology and best practices.

Our in-house digital experts, designers, developers, and software engineers continuously track market trends and improvements to advance our systems.

Some of the technology we use

IT, Payroll, Digital and Administration Systems are never static. Greys specialises in sourcing the best candidates online by implementing cutting-edge digital channels, SEO practices and push and retrieval technology.

Some of the technology we use in the recruitment process includes:

Job aggregators

In the past, applicants typically sought opportunities directly from company websites, classified advertisements, or personal referrals, but today, about 41% of most recent hires discovered their current position through an aggregator.

These sites and services, which are essentially search engines for job searchers, use artificial intelligence and proprietary algorithms to match applicants with employment that match their abilities and requirements. Job aggregators are becoming increasingly popular as big data enables more relevant job matches for applicants.

Recruitment marketing software

Studies show that more than 90% of the job market is candidate, not employer, driven. Today’s job seekers have more power and confidence to reject a position they find unappealing.

On the other hand, technology allows job seekers to apply for random jobs they find online, which can lead to an influx of unqualified and uninterested applicants.

Our team uses recruitment marketing software to help prospects discover and apply for the right opportunities. We use specific marketing principles and best practices in the recruiting procedure to automate the distribution of job advertisements and improve the quality of our results.

Applicant tracking systems

Applicant tracking systems (ATS) are a standard tool for recruitment agencies that have embraced HR technology.

An ATS is a kind of human resources software that we use to manage the application process digitally. It functions as a digital database for all applications – the perfect replacement for pen-and-paper applications.

This program allows us to automate the numerous steps in the application process, allowing our expert HR personnel to focus on more essential activities such as evaluating candidates and payroll services.

HR Metrics

At Greys Recruitment, our human resources team continually generates, collects and reports on crucial data. By gathering HR metrics, we can leverage this data to find valuable insights into an organisation’s HR processes.

Most importantly, human resources metrics allow us to tailor our hiring processes to your requirements to attract higher-quality candidates in the recruitment process.

For example, data might help us better understand the kinds of candidates who tend to perform best in their position, which is the information we can use to create better job posts that clearly outline applicant requirements.

The metrics might also offer insights into which recruitment channels will perform the best for your company, allowing you to allocate only the most necessary amount of resources and budget when filling positions in the future.

Step into the future

In the end, recruitment is all about lowering costs by shortening the time it takes to fill a position while simultaneously enhancing candidate quality and cultural fit, resulting in higher engagement and lower staff turnover.

These benefits will never come from technological advancement alone. To effectively impact the recruitment experience, it is best to leverage both the power of technology and the expertise of employment specialists to get the best results.

Enlist the right partner today by connecting with Greys Recruitment. We’re experts in providing the leading technology-driven strategy, allowing you to advance your organisation, lower expenses, and improve the long-term quality of your workforce.

Visit our website to dig deeper into our services, and check out our blog page for more industry insights and valuable information from your trusted experts in the recruitment space.

10 Benefits of Outsourcing Staff During Peak Season

Many companies face peak season staffing problems. They have too much work for their current staff, but they don’t know where to find more qualified employees.

Your company needs to take advantage of peak seasonal demand instead of falling behind and losing out to the competition.

Companies can outsource peak season staffing by working with an expert outsourcing agency and hiring peak-season employees to help them meet the deadlines and workloads that come with higher business demands.

In this article, we’ll discuss ten benefits of outsourcing staff during peak season and why it may be best for your company to invest in outsourcing services.

Benefit One: Time savings

The first peak season staffing benefit is that outsourcing will give your company more time to focus on its core business. Your staff can work their regular hours at the office while peak-season employees handle the workloads you need to be completed when there is extra work on the table.

If you want to hire peak season staff for a set amount of time but don’t know if they will handle the workloads and responsibilities required, you can benefit significantly from having an outsourced solution geared towards your needs.

Additionally, it is easier to let go of peak-season employees if they are not meeting the requirements of their jobs. There does not have to be a fixed or permanent contract that binds you to your temporary employees, which will save you the time spent from having to go through the hiring process again.

Benefit 2: Cost-savings

Peak season outsourcing allows your company to save more than just time; it saves you money by avoiding staffing costs that come with peak season demands. By hiring temporary employees or outsourcing peak-season staffing, you minimise costs that come with sourcing, vetting, hiring and training staff in-house.

These include the cost of hiring staff to work during peak seasons and paying for benefits including health insurance, paid sick days and vacation time.

Another cost-saving opportunity is having your admin and payroll costs taken care of by an expert outsourcing agency. Outsourcing peak-season staff ensures that you don’t have to hire extra HR employees who can focus on payroll and admin tasks.

Benefit Three: Improved Quality

Another peak-season staffing benefit is that outsourcing will help your company improve its quality of work. Hiring specialised, temporary employees ensures you have a team of experienced professionals working on your projects and tasks during peak seasons, which improves the quality of your company’s services and products.

Specialised staff will already have experience in your industry – especially if they are coming from an agency that recruits candidates specifically for your niche.

Additionally, peak-season employees work on tasks and projects that they would typically do during their off-seasons, meaning there is less of a learning curve for completing these tasks and projects, leading to improved quality.

Benefit Four: More flexibility

Top outsourcing agencies offer more flexibility when it comes to your seasonal demand and staffing needs. Not only will peak-season staff work on the same tasks they would in a regular job, but their services are also available when you need them most.

On-demand hiring gives you the flexibility to hire peak-season staff for a set amount of time, even if you don’t know whether they will be able to work for the entire peak season. You can also hire peak-season staff that work from home or your own office, ensuring you’re not wasting time and money on employees who don’t work out.

Peak-season staff outsourcing also gives you more decision-making flexibility regarding who is working on your projects.

This flexibility also makes for a better customer experience because they can contact the same people throughout their interactions, leading to less confusion about handling specific tasks or problems, especially if there are multiple peak seasons.

Benefit Five: A competitive advantage

Another peak-season outsourcing benefit is that you can gain a competitive edge over your competitors, promoting better business for your company. Outsourcing peak-season staff ensures you’re able to offer the best possible services and products for your customers, no matter the industry of your company.

One way this is beneficial is that peak-season outsourcing helps provide a more reliable business model.

This reliability means peak-season employees understand your industry better and can offer more insight into solving problems related to peak seasons, providing a competitive advantage over companies that do not outsource peak-season staff.

As well as this, outsourcing peak season staffing gives you access to experienced professionals who can share their peak-season knowledge with your company, which could lead to building a more experienced team.

Benefit Six: Improved Company Culture

Top outsourcing agencies are masters of recruitment, meaning they can source suitable candidates to fit your company. Peak-season staff are usually more qualified for these jobs and projects, leading to a more experienced team.

Recruiting from an expert outsourcing agency means peak-season employees can offer insight into your industry, which could help you understand how best to manage those moments of high stress and demand.

Expert recruitment also allows you to improve your company culture and build a more diverse team of peak-season employees, fostering a more positive and enriching culture within the company.

Benefit Seven: Improved Morale

The intensity of peak season can be overwhelming for your internal team, leading to stress, burnout and declining morale in your workforce. Bringing on fresh employees ready to work and bring value to your company can be a massive boost during peak season.

Your company can access professionals who have more experience working in different industries and bring new skills and insights to the table by outsourcing peak season staff. Having this expertise on your side can increase motivation and productivity among staff, which is good for company morale.

Benefit Eight: Easier Onboarding

Outsourcing agencies already recruit and screen candidates for their client’s peak season needs, which means peak-season candidates can be ready to start working for a company sooner rather than later.

Expert outsourcing agencies go beyond the sourcing and hiring of temporary employees, as they will also help manage a streamlined onboarding process. Your company will find it easier to onboard these recruits as you will not have to go through the typical time-consuming hiring process.

Outsourcing during peak season makes the onboarding process much easier by ensuring that you don’t make any hiring mistakes when the pressure is on.

Your onboarding program could include factors like how the peak-season projects will run, peak-season expectations and goals, or any other information that might be relevant to their role. This process is a massive advantage over working with peak-season employees who do not access this information.

Benefit Nine: Improved Collaboration

When hiring qualified staff for the peak season, your company can experience improved collaboration internally and with your clients and suppliers.

Peak-season candidates work with agencies that typically serve various companies in many industries – meaning that these employees have a better understanding of peak season challenges other companies may be facing. This experience can make it easier to collaborate with suppliers and clients – another reason why hiring peak-season staff is beneficial.

Higher-level outsourcing agencies will also handle both human resources and industrial relations, which means that peak-season staff can work with your internal team and the broader industry to create better relationships between different parties.

Benefit Ten: Easier On-Going Staff Training

Outsourcing peak season staff means peak-season employees will have access to ongoing training and development when it is needed the most.

A top outsourcing agency will offer your company more than just temporary staff that you hire directly – they can also provide your company with continuous support, including peak-season training and development from expert professionals.

Leveraging ongoing training and support means your company can spend more time on the projects at hand – ultimately cutting down peak-season stress levels and increasing your overall productivity.

The sky is the limit

These benefits show just how much outsourcing peak season staff can improve company morale, collaboration, and productivity within an organisation during peak season. By partnering with a trusted outsourcing agency, your company will be able to focus on the things that matter most, ultimately increasing efficiency, staff motivation and overall productivity while lowering your bottom line.

If you are looking for peak-season staffing or peak season staff, contact MASA today. We provide a personalised staffing solution for businesses of all sizes with different goals, KPIs, and requirements, ensuring that your company meets its needs when it matters the most.

You can browse our website for a comprehensive look at our services and visit our blog for more thought-provoking articles from your leading outsourcing partner.

 

How Equal Treatment Legislation Impacts Staff Outsourcing

South Africa is one of the most culturally, racially, and economically diverse nations on the planet, with an economic landscape that reflects this diversity in every industry, company and working individual.

In 1998, legislators passed the Employment Equity Act (EEA), No. 55, to guarantee that everyone in South Africa has equal opportunity and fair treatment at work. The act protects employees and their rights from discrimination by the employer and ensures equal pay for equal work regardless of their demographics, such as age, gender, and race.

In 1995 a law was passed that strengthens equal treatment legislation in South Africa. This law is called the Labour Relations (LRA) Act 66, purposed to regulate the temporary employment industry and the relationship between outsourcing agencies like MASA, their employees and the clients outsourcing to meet their needs.

The Basic Conditions of Employment Act (BCEA) 75 of 1997 also applies to temporary employment services, focusing on securing temporary and permanent employees’ accurate documentation and remuneration.

Essentially, if you are looking to outsource your staff to a temporary or permanent employment specialist, it is essential to understand how equal treatment legislation affects your decision to outsource.

Knowing the rights of temporary employees and the roles of your outsourcing partner and your company will ensure that you maximise the potential of your workforce while maintaining fair and equal employment practices.

This article examines the Employment Equity Act alongside the Labour Relations Act and the supporting Basic Conditions of Employment Act, and discusses the impact of equal treatment legislation on your staff outsourcing solution.

 

If you are seeking more urgent counsel in regards to staff outsourcing, you can contact MASA to speak to South Africa’s leading experts in the employment space.

The Employment Equity Act

 

Employment Equity Act (EEA), No. 55 is the law that promotes equity in the workplace, ensures that all employees receive equal opportunities and that employees are treated fairly by their employers.

The law also prohibits employers from discriminating against their workers, either directly or indirectly, via employment policy or practice based on race, religion, gender non-conformity, nationality origin or political opinion.

 

The purpose of the EEA is to achieve equity in the workplace by:

  • Developing fair treatment and equal opportunity, as well as combating all forms of unlawful prejudice.
  • Enforcing affirmative action policies to compensate for disadvantages in employment that certain categories of people (such as black individuals, women, or persons with disabilities) have suffered so that they are equally represented in all occupational sectors and levels throughout the workforce.
  • The law applies to all workers and employers, except for the South African National Defence Force, National Intelligence Agency, and South African Secret Services.

 

What is your responsibility as the employer to ensure that the EEA is being implemented? 

 

A designated employer must prepare and implement a plan to achieve employment equity, which must:

  • have objectives for each year of the plan,
  • include affirmative action measures,
  • have numerical goals for achieving equitable representation,
  • have a timetable for each year,
  • have internal monitoring and evaluation procedures, including internal dispute resolution mechanisms, and
  • identify persons, including senior managers, to monitor and implement the plan.

 

Does the EEA apply to you as a staff outsourcing client?

 

To understand whether the Employment Equity Act applies to you as an outsourcing client, we must first understand what a “designated employer” is. To do this, let’s move on to the Labour Relations Act.

 

The Labour Relations Act

 

The Labour Relations Act (LRA) Act 66 of 1995 outlines who exactly is the employer of a temporary employee. To put it simply, the outsourcing agency, or the one providing the temporary employment services, is considered the designated employer as long:

 

  • the work is not longer than three months
  • the employee earns under the minimum threshold of R211,596.30 per annum

 

If the employee earns above this threshold, or the work they are hired for continues after three months or for an indefinite period, the client is deemed the designated employee.

These factors ensure that temporary employees are hired for work that is indeed temporary. It also ensures that if temp hires go beyond the pay grade and duration period of their temporary position, they are adequately compensated and treated equally like permanent employees.

 

So, back to our initial question:

 

Does the EEA apply to you as a staff outsourcing client?

 

Simple answer: Yes, it does.

Where an outsourcing agency commits an act of unfair discrimination on the express or implied instructions of a client, both the agency and the client are jointly and severally liable.

The employee may institute proceedings against the outsourcing agency, the client, or both, where there is joint and several liability or the employee (earning below the threshold) is deemed a designated employee of the client.

Both the outsourcing agency and you as the client must ensure that the fundamental rights of the temporary employee are upheld. Clients are expected to hold outsourcing agencies to a high standard when managing temporary employees, which is why it is essential to partner with a trusted outsourced service provider.

 

Reasons to partner with a trusted outsourcing agency

 

Staff outsourcing is an empowering way for your company to gain qualified employees on a temporary or permanent basis according to your needs. When outsourcing temporary employment specifically, you have fewer obligations to uphold as a client, such as equal access to benefits.

However, equal treatment legislation still applies to you as a client through joint and several liabilities, so it is important that you partner with the right agency that knows how best to support your business needs while ensuring equal employment practices across all temporary hires.

 

There are many vital points to check before you trust a staff outsourcing agency:

  • They have extensive experience in staff sourcing and employment
  • They have a proven track record of hiring quality temporary staff that meet equal treatment legislation requirements and fit your culture
  • They will be accountable to provide you with the best service delivery possible
  • They will handle the documentation of the employee, such as written particulars
  • They have extensive risk management protocols in place, including liability cover

 

A leading outsourcing agency like MASA goes beyond the status quo to uphold equal treatment legislation and protect clients from unnecessary legal issues.

As a client, you can rest assured that all employee terms of engagement are aligned with the latest changes in legislation and that you have the expertise of our specialists on your side for any legal concerns that you may have.

 

We indemnify and hold clients harmless against claims and costs of any nature arising out of a contravention by the Agency of the provisions contained in:

  • section 198(4) of the LRA
  • section 82 of the BCE
  • section 52 of the EEA

 

At MASA, we are also specialists in human resources and industrial relations administration. We handle everything from candidate vetting, site administration and payslip delivery to payroll and accounts, CCMA attendance, and dismissals.

 

Are you getting equal outsourcing services to this?

 

Ultimately, equal treatment legislation is in place to protect both you as the client and your temporary employees. It is up to outsourcing agencies such as MASA to help you understand equal treatment legislation and how it impacts staff outsourcing sourcing clients like yourself.

By partnering with an expert outsourcing agency, you can effectively manage equal treatment practices across your current and future temporary employees and ensure equal treatment compliance in your staff outsourcing journey.

Contact MASA to leverage the highest level of staff outsourcing services and bring the specialised skills, knowledge and expertise that will give your company the competitive advantage.

Knowledge is power, and there is always something new you can learn to stay ahead in your industry. Check out our blog for more value-packed reads, or talk to us directly for consultation with trusted experts in the employment space.

 

Deemed Employment: What Companies Should Know Before Outsourcing Staff

In today’s working world, outsourcing your staffing needs to a temporary employment specialist can be a decisive move for your organisation. A top outsourcing agency will offer a flexible, cost-effective and expertly-managed solution that is clear to understand from the onset and stays in compliance with South Africa’s labour legislation.

The Labour Relations Act 66 of 1995 and its amendments outline the roles and responsibilities of a temporary employment specialist and its client. The relationship between these two parties is unique, and there is one key concept to understand before signing on the dotted line and partnering with an outsourcing agency: deemed employment.

This article dives into the concept of deemed employment, what this means for outsourcing agencies and their clients, and how your company can use this knowledge to make the best of your staff outsourcing solution.

What is ‘deemed employment’?

The Labour Relations Act (LRA) 66 of 1995 is designed to protect all employees and promote economic growth and good labour practices. As a client looking to outsource your staffing needs, it is vital to understand the LRA as it applies to your company to avoid any potential legal issues, save costs, and manage a smooth staff outsourcing process.

According to the LRA, as long as a temporary employee earns below a certain threshold (R211,596.30 per annum), they are considered an employee of the outsourcing agency and not the client. This entails that the outsourcing agency is responsible for drawing up the contract and paying the employee.

However, the amendments made to the LRA in 2015 introduce the concept of “deemed employment,” which states that after three months of working for the client, a temporary employee is deemed a permanent employee of the client and must be treated as such.

The criteria for deemed employment, as outlined in the LRA, account for a situation where:

  • The temporary employee is assigned to the client for longer than three months
  • They are not a substitute for a temporarily absent employee of the client
  • They are not assigned to a particular work category that is agreed to be a temporary service

In this circumstance, the outsourcing agency will no longer be considered the employee’s employer once three months has expired. This process is automatic, and there is no transferring of employment from the outsourcing agency to the client.

The outsourcing agency and the client can either end the contract immediately or renegotiate new terms to move forward in a beneficial way for all parties involved.

This part of labour legislation ensures that temporary services are provided and encourages companies to approach staff outsourcing with the employees’ best interests in mind.

It is important to note that the judgment applies to employees of outsourcing agencies earning below the Basic Condition ogf Employment Act (BCEA) earnings threshold mentioned earlier (R211,596.30 per annum), i.e. lower-paid employees. The judgment does not apply to “substitute” employees or fixed-term contract employees. However, employees of outsourcing agencies who are employed on a fixed-term basis are covered by the judgment.

What does this mean for you?

So, knowing this part of the labour legislation, how can your company develop a mutually beneficial relationship with an outsourcing agency and its employees? How can you ensure that your contract considers every possible outcome and works out for all parties involved?

Clarify your needs beforehand

Identifying your company’s needs beforehand is the first step to ensuring that temporary employment benefits all involved parties. Deemed employment places an unfair burden of uncertainty on employees and outsourcing agencies alike. By clearly defining your organisation’s requirements for hiring temporary staff, you can take the guesswork out of your company’s obligations to both parties.

Dig deeper into the roles that need filling and the requirements of your latest season or project, so you can gain a more comprehensive idea of how long your company will need temporary staff.

For example, you may require a team of staff members to help with a large project that you have just started. You can then hire an outsourcing agency for this job and create a temporary contract based on the estimated time frame your company needs these workers. This way, there is no confusion about whether or not the deemed employment provision will apply to your company.

It also gives the employees more security, knowing that there’s a limit on how long their job will last. It also allows you to rest assured that your staff are indeed hired temporarily and do not become permanent employees.

You also need to ensure that your outsourcing agency is aware of what it needs to include in its contracts with temporary staff, so both parties are clear about their roles from day one. By being transparent about your organisation’s needs and understanding the responsibilities of both parties, you can minimise risk while maximising benefits in this partnership.

Partner with a trusted outsourcing agency

The most important way to ensure that your outsourcing experience is fruitful is to partner with an outsourcing agency you trust. Deemed employment or not, your company needs to have faith in the outsourcing agency it partners with and vice versa.

Partnering with a trusted agency will help you navigate the often murky world of temporary employment and ensure that your outsourcing experience is beneficial for your company and provides peace of mind for all parties involved.

It’s best to be upfront about your temporary staff requirements from the start of your relationship so that both parties can clarify their roles within this arrangement. This transparency will minimise any perceived or actual impropriety and the chances of a misunderstanding on both sides.

With a reputable outsourcing agency on your side, you can rest assured knowing that the contract will be honoured and that they will meet all of your needs laid out early on. They will also take responsibility and ensure that all necessary documentation relating to the temporary staff you hire is in order, so there are no misunderstandings between yourself and your outsourcing partner.

Knowledge is power

Deemed employment is a complex subject that companies need to know when outsourcing staff or engaging temporary workers, but it needn’t be a headache or bring significant risks to your company.

Take the time and put in the effort to identify what you need from an outsourced workforce while also ensuring that all parties involved know their roles and responsibilities within this arrangement. Both your business and any temporary employees can benefit significantly from such a relationship.

If you are looking for expert counselling and trusted advice in the field of labour broking and staff outsourcing, contact MASA today. MASA is a leading temporary and permanent employment specialist providing expert staffing solutions.

Visit our website for an in-depth look at our services, and head over to the blog section for more informative pieces like this one.

HR and IR: Why Blue-Chip Companies Prefer to Outsource

Outsourced human resources (HR) and industrial relations (IR) services are used by blue-chip multinational corporations globally. There are multiple reasons for this, which we will discuss in this article. One crucial motivation for most companies is that top staffing agencies offer on-demand expertise in these areas, so you don’t need to spend the time or additional resources on it yourself.

The benefits of outsourcing HR and IR are especially significant during times of economic uncertainty and the various challenges brought about by the COVID-19 pandemic.

Companies across the globe are facing pressures to cut down their costs as much as possible by streamlining HR and IR operations.

A survey by Deloitte showed that 78% of companies feel positive about their outsourcing relationship with staffing agencies. Leveraging the outsourced HR and IR services that top staffing agencies like MASA offers is a powerful way to reduce pressure on the company, maintain a steady flow of revenue and reduce operational costs over time.

As a preferred partner for outsourced human resources and industrial relations, we have learned that the most successful blue-chip companies share this empowering trait:

They all have a broad outlook towards the future.

From the outside looking in, outsourcing your HR and IR may seem like an unnecessary expense. However, when you connect with an experienced, versatile and industry-leading agency, it becomes significantly clearer that the short and long-term benefits of outsourcing HR and IR operations far outweigh the initial costs.

This fact is why we are seeing an increase in the number of companies outsourcing their HR, with over 60% of South African companies looking to human resource outsourcing to meet their transactional and transformational HR and skills needs.

Ultimately, the need for expertly managed human resources is growing rapidly, with blue-chip companies leading the way to find the most efficient and cost-effective methods to thrive in today’s economy. So without further ado, let us explore MASA’s HR and IR services and why we are the preferred staffing agency for top companies.

Offering a superior level of service

MASA is one of the leading staffing agencies providing comprehensive outsourced human resources and industrial relations solutions to blue-chip multinationals across a wide range of industries. We conduct in-house management of 12,000 unique payroll transactions monthly, ensuring that we have all bases covered when it comes to managing your company’s finances.

We structure our services to ensure ROI and tailor our solution to serve any business – whether you need help with transactional, transformational or compliance challenges. MASA provides the complete service for any HR-related tasks from strategy to payroll and all HR processes, ensuring that your company is always in safe hands.

Partnering with us means you gain expert counsel and assistance in managing the challenging and often complex field of collective bargaining trade union liaison, strike management, disciplinaries and CCMA representation.

Our company is also well known for our award-winning customer service standards – we are an ISO certified agency committed to providing the highest level of care in line with international quality standards.

Innovating the process

When asked about innovation, 76% of companies encouraged outsourcing agencies to innovate. The reasoning is simple: no two businesses are the same. While most outsourcing agencies are reactive, MASA takes a proactive approach to optimise and streamline your HR and IR operations.

We provide a unique solution, designed and managed by market-leading HR andIR experts, using the best people to develop the optimum outcome, no matter the complexity or size of the task.

MASA always strives to stay at the forefront of the industry and offer a personalised approach that will ensure we meet your KPI’s at every level of business. We see this as a winning combination and why we are such an attractive outsourcing partner for blue-chip companies.

Further benefits of outsourcing HR to MASA

The main benefit of outsourcing your HR and IR management to MASA is that we take care of all the tasks involved in this department, allowing you to focus on the core of your business and bring in more revenue.

One of the most significant drawbacks for employers is a lack of quality when outsourcing. As an established staffing agency with an extensive network of regional offices, MASA can guarantee a higher quality of staff and service than most outsourcing agencies through rigorous vetting, training and tested hiring strategies.

Our staffing services include recruitment, selection processes and assessments for any role in your company which will help you find the most qualified candidates faster than ever before. MASA is committed to providing ongoing training, so your outsourced staff members continue developing throughout their employment period.

We also deliver superior ROI compared to hiring in-house by driving down overall costs through improved HR management (reducing errors and ensuring compliance), cutting out the need for expensive office space, and reducing overheads.

We have a proven track record in delivering outsourced Human Resources and Industrial Relations solutions to some of South Africa’s largest companies, helping them streamline their operations, improve their bottom line and broaden their businesses.

Taking the next steps

Ultimately, the reasons are clear why blue-chip entities in South Africa and across the globe partner with outsourcing agencies like MASA. You can gain a significant competitive edge from collaborating with a specialist in human resources and industrial relations. We are here to provide a superior service to forward-thinking companies with an eye on the future.

If you are looking to outsource your HR and IR operations, contact MASA to begin your journey to a more efficient and streamlined business. You can also explore the rest of our website for a comprehensive look at our range of services and what we can do for you.

How To Save Money by Outsourcing Your Payroll

We can all agree that the headline doesn’t make any sense. How can you save money by paying someone to do your payroll? Well, let us explain.

We are not all money savvy people, and the people we have on the job may not meet our demands or run payroll operations efficiently. So, why not let a professional manage your payroll?

Ultimately, there will be less stress, greater accountability, and more funds saved in the long run. You can go about expanding your business and driving more revenue with one less thing on your mind come month-end.

Now, let us establish what it looks like to outsource your payroll. Payroll providers can do everything from calculating pay and deductions to transferring money into your employee’s account and filing associated taxes. Or they might only handle a portion of the tasks depending on your needs and affordability.

Like many people, we have the same burning question, which starts with, why? Let’s point out a few why’s and a few benefits of outsourcing this operation.

Why should you outsource your payroll and how does it save money?

Running payroll can be complicated and time-consuming. Plus, there are substantial legal requirements and potential risks of getting things wrong. For these reasons, many businesses will partner with expert payroll providers for advice or leave the entire payroll process up to them.

In addition, payroll providers can often do your payroll at a relatively lower cost. Being so cost-effective comes down to the software they use to automate many of the tasks involved. If most of it is automated, then what services do they provide exactly?

Examples of payroll services

Payroll providers may offer different levels of service, which you can choose depending on what you need. But they’re generally all capable of:

  • Calculating pay (including benefits and reimbursements)
  • Deducting taxes
  • Making any other deductions, such as retirement contributions
  • Filing (and even paying) taxes with the tax office
  • Making payments to employees
  • Keeping payroll records

They can also support you to get your payroll right, which means staying on top of changes to legislation. If certain aspects aren’t apparent or are confusing, they can guide you on what is required by law and best practices in your industry. By leveraging experts in the field, you can enjoy peace of mind knowing that things are being taken care of by someone who knows what they’re doing.

However, this is not to say it will be a hands-free process from the get-go as there may be some areas that need your attention or require updating before outsourcing your payroll. In addition, if you have any employees that require special attention, then it may be beneficial to provide them with additional personal support.

What should you consider when choosing a payroll provider?

As mentioned before, there are many benefits of outsourcing your payroll (such as time and money savings), but not all companies will offer the same service or put in the same levels of effort. The ultimate goal is to find one that is right for your individual needs.

With all these services considered, the next question is, how do you choose a good payroll service provider?

Four things to consider when choosing a payroll provider

Get the right level of service

The first thing you will want to consider is how much of their services you need. Some companies may do your monthly payroll for a flat fee, while others have variable fees depending on the number of employees and types of deductions.

You don’t want to be paying for what you don’t need. Understand what you’re paying for, what you’ll need to handle in-house, and what you’ll pay for extra services.

Automate the easy stuff

Be sure your provider uses software to automate most tasks, so you’re not paying professional fees for basic admin jobs. You may be able to do most payroll tasks in-house, but if you don’t have the right technology, plenty of valuable time is lost, which you could be spending on more high-level tasks.

By hiring a top outsourcing agency, you can access the latest software to optimise your payroll process. This solution will save you costs in the long run, increase the efficiency of your processes and allow you to focus on operations that bring in revenue.

Check employee details regularly

Employees sometimes change jobs or leave your company, so their personal information must be up to date with payroll providers. And when you hire new employees, your payroll provider should enter them into the system as soon as possible.

Ask what processes the outsourcing agency has for checking and updating employee information. Doing this will ensure that you are aware of all financial obligations to your employees and minimise tax liabilities. A change in an employee’s details may also affect legal requirements, so providers must be vigilant about correcting.

Secure your data

One final consideration is security. Your payroll provider will have access to private employee information, so it’s essential to know how it is stored and handled.

Ask them what safeguards are in place to ensure your data is secure, such as data backup systems, encryption and password protection.

Every rand counts

With payroll outsourcing, it often comes down to what’s most efficient and cost-effective for your business. It pays to do your homework and assess your business needs before making a decision. If you get the right provider, you’ll spend less money on your payroll and have more time for what you do best – running and growing your business.

Turn your cents into rands with a payroll service provider that oversees more than 12,000 worldwide payroll transactions administered by in-house specialists.Contact the MASA group today for your payroll needs.

7 Empowering Advantages of Outsourcing Your Payroll

Payroll can be a complicated process that requires considerable time and effort, not to mention the expertise of someone who knows what they are doing. The payroll market has seen significant growth in recent years as companies become more aware of the benefits of outsourcing their payroll services.

While not always the easiest option to take, payroll outsourcing can be a powerful solution for companies that need help with payroll administration or want relief from the stress it brings. Outsourcing your payroll provides several benefits that can help your company become more efficient and competitive, as well as give your employees peace of mind.

This article will discuss the top seven advantages of payroll outsourcing and how your company can benefit from outsourcing its payroll responsibilities.

 

What are outsourced payroll services?

When your company outsources payroll, it takes on a solution where payroll specialists do a part or all of the work. You will receive outsourced payroll services, which means you outsource specific tasks to an outside company that specialises in this area.

Payroll is a professional and dedicated division of MASA, and our in-house specialists administer an excess of 12,000 worldwide payroll transactions monthly. Our outsourced payroll services in South Africa are focused on essential tasks, and we provide a cost-effective, enterprise-grade service that includes:

  • Payroll Administration
  • Capturing and reporting on leave and absenteeism
  • Transfer of salaries and wages to employees
  • Preparation, print and delivery of payslips
  • Customised payroll reports for your business
  • Ensuring statutory compliance by monthly preparation of the monthly EMP201: PAYE, UIF, COID, SDL, Union, bargaining council, garnishee and pension/provident fund deductions and payment to relevant bodies
  • Preparation and submission of EMP501 and annual IRP5
  • Assistance with all payroll related queries

By outsourcing payroll to MASA, you can rest assured that we can handle all aspects of the entire process and ensure compliance with statutory requirements. Our experienced team comprises client-first, operationally minded payroll specialists who bring their combined skills and experience to every client relationship.

Advantages of outsourcing your payroll

The objective of payroll outsourcing, like with any outsourced services, is maximising efficiencies. Payroll outsourcing is beneficial because it allows companies to focus on their core business activities while specialists handle the rest.

Rather than getting bogged down with administrative work like payroll processing, your company can double-down on its efforts and put more of its attention towards achieving business growth. Outsourced payroll services can bring significant advantages to your company, so let us explore seven of the most empowering ones.

Workload reduction

Outsourcing your payroll services means reducing the workload on internal staff and allowing them to focus on other important tasks that could benefit your business. It takes away some pressure from overworked employees who may be bogged down with administrative work like processing salaries and paying employees.

Payroll outsourcing also has a positive impact on staff morale because they can focus their attention and energy on more high-level work that contributes to achieving company KPI’s and objectives. It’s a win-win for both employers and employees.

Cost savings

Payroll processing can be costly because companies have to pay more for an employee or department with the necessary skills and experience. By outsourcing your payroll, your company can save money by utilising quality services from qualified experts on a flexible basis.

Payroll outsourcing cuts down on overheads, helping your company save money on things like office space and equipment, payroll processing software, internal administrative staff and more.

Improved accuracy of data

The continued exponential growth in technological innovation requires companies to remain at the forefront of their industries. Outsourcing payroll operations has proven to be an effective strategy for teams nationally and internationally because it provides flexibility and access to cutting-edge technology as and when needed.

Outsourced payroll services help improve the quality of information being processed by providing a more accurate view of what needs to be done at each step to complete all tasks effectively. This also ensures that all required documents are in place and that there is no room for human error, which can considerably impact the accuracy of your accounting information.

Risk protection

By outsourcing payroll services, you can mitigate risks because MASA will ensure that all statutory requirements are met for both employees and the company. Payroll outsourcing reduces exposure to various risk factors like litigation, fines and penalties, and damage to reputation due to non-compliance with laws governing compliance issues.

Data security is an essential part of any payroll process, and outsourcing to an agency like MASA reduces exposure to computer viruses and hackers and data theft.

Expert workflow

MASA’s workflow is based on ISO and international best practices, and our payroll processes rely on efficient mechanisms to capture essential salary information from employees on a timely basis. Outsourcing your payroll ensures that your company’s data will be captured and reported regularly, giving you a more accurate view of financial performance.

Payroll outsourcing also provides timely delivery of management accounts to key stakeholders, which is beneficial for the business because it allows them to make crucial decisions based on reliable data.

Flexibility

Payroll outsourcing provides flexibility because MASA will develop a payroll solution specific to your business requirements so you can achieve your desired results. Your company gains access to cutting-edge technology and services as and when needed, bringing a sense of security and peace of mind that you will never be left behind during challenging moments.

Ultimately, payroll outsourcing offers a wide range of payroll solutions to suit your business needs and budget. This flexibility allows you to achieve company goals more efficiently and effectively without worrying about administrative tasks like payroll management or compliance issues that could impact profitability.

Expert management

Outsourcing your payroll provides you with access to a team of highly skilled professionals whose primary focus is to provide the best possible payroll service.

Your company gains access to on-site payroll administration and expert paycheck management services, which reduces your exposure to risk factors like litigation fines and penalties and damage to reputation due to non-compliance with laws governing compliance issues.

At MASA, we don’t miss pay runs or fail to resolve queries immediately. We are acutely aware that non-payments, late payments, errors and unresolved issues impact heavily on our staff and our clients and work to complete all payroll processes correctly and on time, every time.

Putting the power in your hands

Outsourcing your payroll offers the competitive edge that your company may need to survive and thrive during these times of economic uncertainty. It gives you the power to focus on your core business, knowing you have a trusted payroll partner to help you achieve your goals.

MASA has an extensive network of regional offices that allow us to operate with unmatched efficiency both nationally and internationally. If you are looking to outsource your payroll, we are the preferred payroll specialists ready to empower your company through our expert services.

You can visit our website for more information and contact MASA for your payroll outsourcing needs.

Temporary Drivers: The Value of Licensing, Experience and Risk Mitigation

A 2020 sector study on logistics in South Africa showed that 77.3% of all land freight is transported on roads. The countries’ logistics sector is the most sophisticated in Africa, yet many organisations still struggle with running an efficient and cost-effective operation. Proper logistics expertise are crucial for companies looking to stay ahead in their respective industries, and partnering with a reputable driving specialist can deliver significant competitive advantages.

At MASA, we bring two essential levels of value to your operation: licensing and experience. On the surface, these two factors may seem obvious; it is easy to check if a driver has the correct licensing and experience for the operation.

However, how can you guarantee that these details are correct and that the driver behind the wheel will get the job done?

You could invest in a permanent team of drivers, but some critical challenges and risks come with running an in-house logistics operation. It is essential to ensure that your drivers are appropriately licensed and experienced as they are your first line of defence against loss.

It is also your responsibility as an employer to minimise operational risks while focusing on the core of your business. This is easier said than done, hence why the country’s leading companies opt for an outsourced driving solution.

Benefits of temporary drivers

By working with a driving specialist, you benefit from vetted, quality drivers ready to be mobilised as and when needed. This vetting process makes an outsourced solution the cost-effective alternative to having on-site employees and permanent fleets for your operations.

There is also a massive advantage to working with drivers specifically trained to understand your business and bring expertise to your operation. Temporary drivers can identify your operational needs, making them an ideal choice for additional support.

In our earlier article, you can learn more about the benefits of an outsourced driving solution. For now, let us explore further the value of partnering with a driving specialist and leveraging their services.

Vetting and Hiring

Partnering with MASA gives your company access to drivers through an expert vetting and hiring process. We have a pool of qualified, reliable and experienced drivers who have been background checked, trained and tested, so you can rest assured you are getting professional and dedicated staff.

MASA’s core speciality is recruitment and labour broking, so you can rest assured knowing that we apply the same rigorous hiring methods in our driving specialist division. We also provide strict driver testing programmes to maintain our high standards and run essential background checks to verify the licensing and experience of our drivers.

Background Checks

Temporary driving specialists like MASA verify background references, license and experience, and criminal checks to ensure that your temporary drivers are of the highest calibre.

Licensing and Experience

Contractual logistics operations require licences depending on the type of transported goods or machinery used in transport; however, many companies do not have access to all the necessary licence types.

All MASA drivers have a minimum of three years of real-world driving experience, with licensing and training with:

  • Code 8
  • Code 10
  • Code 11
  • Code 14
  • Hazchem
  • Forklift drivers
  • Reach truck drivers
  • Bendi drivers
  • Long haul drivers and more

Each of these licenses requires a certain level of training and experience to operate the respective vehicles. Temporary drivers can reduce the licensing burden and ensure that your business is compliant with the legislation regarding the transportation of goods or machinery during transport operations, regardless of type.

Reference Checks

To ensure that all drivers are of the highest calibre, it is essential to run reference checks and verify their past performance that might not come up during an interview.

This part of the vetting process can protect your company from potential problems in the future by giving you a more in-depth overview of the experience and characteristics of your temporary drivers and whether they’ll be a good fit for your company.

Criminal checks

Partnering with a professional driving specialist can also mitigate operational risk through criminal records checks. Temporary drivers are subject to stringent background verification screenings in addition to reference and experience verification.

Criminal records can be notoriously difficult to check; many companies struggle to authenticate information on criminal record checks due to issues of language translation, varying national legislation, or incomplete databases. Temporary driving specialists like MASA go through extensive criminal record checking, including local police verification.

Risk Mitigation

A reliable driving specialist hires temporary drivers trained to identify operational risks, such as driving in hazardous weather conditions or at night (when fatigue is a significant concern). Temporary drivers also receive training on how best to assist you with all aspects of work carried out while on site.

Beyond mitigating risk through driver training and vetting, reputable driving specialists like MASA offer insurance protection against accidents. Companies have reduced liabilities with an outsourced driving solution and less stress knowing that CCMA and other regulations will be applied if a conflict arises.

Temporary drivers can also help your company recover from operational mishaps through speedy interventions and crisis management strategies.

More value for you

Ultimately, temporary drivers can be a valuable addition to your company’s resources and help you operate with greater efficiency, safety and flexibility. Make sure that your outsourced drivers offer a comprehensive solution when it comes to licensing and the comprehensive vetting and hiring process.

Visit our website to learn more about MASA’s Driver Specialist Division and what we can do for you. If you are looking for a reliable partner and supplier of temporary drivers for hire, contact us today.

3 Powerful Benefits of an Expert Staffing Solution

Staffing solutions are a core part of any business, which is why 59% of worldwide companies use outsourcing to reduce expenses. Effective outsourcing allows businesses to lower overhead costs, expand outwards, have greater focus, and improve service quality – all of which lead to a healthier bottom line.

Essentially, you need qualified and skilled individuals to get the job done, and if you don’t have them on your team internally, outsourcing is your best bet. But with so many staffing agencies out there, how do you know which one will be right for you?

In this article, we’ll explore three benefits of expert staffing solutions that Measured Ability South Africa (MASA) offers companies.

Cost Saving

Through economies of scale, an outsourced service provider like MASA can run a more cost-effective staffing operation than an in-house process by leveraging expert staffing providers, administrators, HR & IR practitioners, and more.

Around 70% of businesses surveyed by Deloitte say they use outsourcing as a cost-cutting tool. We have geared every component of our outsourcing solution towards efficiency and cost-effectiveness, absorbing the vital costs for clients at every step of the way.

With an operationally-minded and entrepreneurial mindset, you can rest assured that our team provides only the most necessary services – minimising budget wastage and maximising every rand you invest in the staffing process.

We tailor each staffing solution to fit our client’s unique needs, covering essential costs, tasks and processes such as:

Payroll

Payroll processing is a core business process that can be time-consuming and laborious, resulting in lost productivity and money wasted if you’re relying on inefficient or outdated methods.

By outsourcing your payroll, you can take a significant load off your business and free up precious time, allowing you to focus on more strategic tasks during the staffing process.

Our payroll services cater for:

  • Staffing required (e.g. Accountant, financial manager, bookkeeping HOD, payroll HOD)
  • Software and licensing (e.g. DBIT payroll, Microsoft, Pastel accounting, Sophos anti-virus, software support)
  • Hardware (e.g. Server, laptops, VoIP phones, hardware support photocopier)
  • Ops Cost (e.g. Phone line rentals, payslips, printing, bank charges, EFT fees, rental, electricity, landlord costs, repairs and maintenance, etc.)

By looking at the total time spent on in-house payroll management each pay period compared with outsourcing, it’s easy to see why so many companies are choosing a more professional, hands-on staffing solution.

Daily Operation

It may seem counter-intuitive to outsource your company’s daily operations, but this is a powerful investment that pays dividends over time. In the long term, delegating these tasks to MASA saves you money and results in even better outcomes for your company.

We handle daily operations such as:

  • Staffing required: Operations manager, recruitment personnel, site managers, ops dispatch drivers, nightshift drivers.
  • Vehicle instalment, repairs and maintenance, fuel, insurance. Criminal checks, PPE issue and return, timesheet administration, printing and photocopying.
  • Hardware and software support, purchase and licensing; laptops and photocopier.
  • Rental, electricity, landlord costs, repairs and maintenance
  • Recruitment criminal checks, advertising, vetting

Companies can focus more budget and resources on improving their offerings with these payroll costs, daily operational costs, and additional costs handled. Also, MASA is not subject to costly corporate head-office structures. What you pay us is what we re-invest in your site through infrastructural and operational spending.

Workload Reduction

One of the core reasons most companies outsource is to take the load off and reduce pressure on an operational end. An internal team or workforce has its limits, so companies can significantly reduce workload and boost productivity by outsourcing to an expert staffing agency.

MASA structures operations through innovative, customisable workflow processes based on international best practices. The massive technological advances of today are accelerating the pace of business, and outsourcing is the only solution that provides the flexibility to contend in the modern global arena.

Further Cost Savings and Work Load Reduction

MASA also absorbs the costs and tasks centred on:

  • Human Resources and Industrial Relations: Full recruitment process, vetting, site administration, dismissals, CCMA attendance and liability.
  • Risk management: Reduced liabilities – Contractual, CCMA, insurances, strikes.
  • Administration: VAT, PAYE, SDL, leave pay, sick leave, PPH, council levies/returns and provident funds, loans (ad-hoc, weekly, monthly salary payouts)

As good as your team is, not every member has highly specialised knowledge in their field. Outsourcing your staffing can ensure that you get trusted experts on the job to complete specified tasks and take that extra workload off your business.

Risk Mitigation

MASA’s vetting process is fully compliant with current legislation in South Africa. We use a rigorous screening procedure for all our staff members across all technical areas of expertise needed by companies today. Our team works hard on this groundwork so your business can focus on its core competencies and reduce the inherent risk involved in staffing.

By hiring the wrong person, you are exposing your business to legal repercussions, fines, or even closure. Partnering with a professional staffing agency can also dramatically reduce loss through theft and fraud, due to the thorough vetting procedures implemented by our team of experts.

Our vetting process is fully compliant with current legislation in South Africa. We use a rigorous screening procedure for all our staff members across all technical areas of expertise needed by companies today. MASA’s critical points of risk mitigation include:

  • Insurances
  • Indemnification
  • On-site risk management
  • Theft and stock loss

We also leverage HR and IR administration specialists to ensure that your company is fully compliant with legislation. Companies can draw on our risk management and insurance expertise for advice and guidance to mitigate risk exposure as much as possible.

The smart staffing solution

MASA’s staffing solutions in South Africa is a powerful and unique one chosen by forward-thinking companies looking to gain an edge. We are the ideal staffing agency to partner with for any company looking to reduce costs and workload while increasing productivity.

MASA offers a personalised staffing solution that empowers businesses of all kinds. Our constant innovation and a drive to maintain the best practices worldwide make us uniquely qualified as a leading staffing agency.

Contact MASA today to learn more about our staffing services and begin developing the best solution for your needs.

Outsourcing Your Driving Needs: Advantages of Hiring Temporary Drivers

Do you need a driver for hire? Whether it’s for a day, week, month or longer, temporary drivers may be an excellent solution to your driving needs.

There are empowering benefits of outsourcing driving logistics, as temporary driver suppliers can provide a service that many businesses cannot with their current employees.

However, the resulting benefits of this may not always be apparent, especially if you have never looked into the solutions offered by an industry leader in the logistics sector.

This article will explore the advantages of hiring temporary drivers through a supplier of qualified drivers and why the MASA Specialist Driver Division is the preferred choice in South Africa.

Understanding commercial driving

Contrary to popular sentiment, commercial driving can be a highly complex and dangerous job. Many drivers in South Africa do not have adequate training, licensing or experience, which can lead to accidents on-site and on the road. This poses unnecessary risks that your company must consider when using an in-house driver or trusting any outsourcing company.

Depending on the complexity of your logistics, you may need the expertise of one or more certified drivers to fulfil your operations. Many employers mistakenly think that operators trained to operate one type of truck are automatically qualified to handle them all. However, operators must complete the necessary training to gain the competence and certifications to work in different vehicle categories.

For example, the racking systems in reach truck operations differ from those encountered by counterbalance forklift operators. With increased racking height comes increased risk, so reach truck and forklift drivers for hire must receive training that equips them to operate safely at height, with accuracy, efficiency and an understanding of the specific risks posed by the drive-through and drive-in racking systems.

Advantages of outsourcing your driving logistics

Putting industry terminology aside, hiring the right driving supplier comes down to the levels of service that your prospected supplier offers. We cannot speak for other labour brokers, but we can stand confidently behind our service and track record as a leader in the logistics sector for over 40 years.

MASA Specialist Driver Division is Africa’s foremost supplier of drivers across the spectrum. Our driving services include Code 8, 10, 11, and 14; Hazchem; forklift; reach truck; bendi drivers; long haul drivers and more.

There are significant advantages to outsourcing your driving to the right labour broker, so let’s explore the different ways that MASA’s drivers for hire can benefit you.

Gaining more qualified and experienced drivers

Your company may have experience hiring drivers, but sometimes the pool is not big enough to meet all your driving needs. Temporary drivers for hire are an excellent solution if you need more skilled operators quickly. MASA Specialist Drivers Division offers a wide range of services that reduce risk by vetting and training qualified personnel who can solve any logistics problem or deliver any product or service.

MASA’s drivers for hire are vetted, trained and tested to ensure that they meet the industry’s highest standards of quality control, compliance and safety in South Africa. Our experienced team of logistics specialists will help you choose the best option based on your criteria, thus guaranteeing that only suitably qualified drivers enter into your supply chain.

Enjoying a flexible solution

MASA’s temporary drivers for hire can be mobilised at short notice, ensuring that your company never faces a sudden shortage of qualified operators. Temporary drivers for hire also offer flexibility, allowing you to scale up or down depending on your orders.

MASA Specialist Driver Division offers one of the most comprehensive and flexible temporary driver placement services in South Africa today. Our temporary logistics solution is an effective alternative to investing in full-time employees who may not always meet all your needs.

Leveraging the preferred solution

MASA supplies world-class drivers to over 200 blue-chip corporates in South Africa and across borders. We empower your company through experienced professionals who have worked for the industry’s best and are ready to bring more value to your supply chain.

MASA’s temporary drivers for hire are a priceless investment that can help you support existing relationships with other companies and grow your customer base. Our drivers are not just ordinary employees – they offer a unique and valuable solution to your most pressing logistics needs.

Industry-wide supply of drivers

Through MASA Specialist Driver Division, you gain the skills and value of drivers trained for your particular industry. Temporary drivers for hire are the solution you need to meet your company’s specific transportation and logistics needs.

MASA offers a comprehensive range of drivers for hire across many industries, including automotive manufacturing and assembly, food and beverage suppliers; steel manufacturers; mining companies – the list goes on. We design our temporary logistics solutions to support the needs of your business at any given time – whether it’s a temporary shortfall incapacity or an increase in demand that requires additional logistics support.

Expert vetting, hiring and training process

MASA Specialist Driver Division is committed to ensuring that all drivers are carefully vetted and trained, resulting in a standard of excellence that exceeds industry requirements. We run a thorough process of reference, background and criminal checks done for every driver, along with license and experience verification. 

Our temporary drivers for hire are also offered exposure to ongoing training and development through our logistics solutions, ensuring that they are always on par with the latest industry requirements and certifications. We maintain an extensive vetting process, which guarantees that only the best drivers enter your supply chain.

Expert risk mitigation

The best temporary drivers in South Africa should have the relevant training and qualifications and experience in real-world driving conditions. As mentioned above, we conduct background checks on each of our employees before bringing them onto any job. This process ensures that your company is not exposed to unnecessary risks when outsourcing your driving logistics to an industry leader.

Avoiding regulatory compliance and fines

You may be audited at any time by the South African Department of Labour or other industry regulators, such as SAMWU (South African Municipal Workers’ Union), NAPTOSA (National Public Transport) and various environmental authorities. Our temporary driver’s solution helps you avoid fines and compliance issues and stay updated on regulatory changes that affect your business.

MASA Specialist Driver Division is a registered Temporary Labour Supplier (TLS) with the Department of Labour, ensuring that we meet and exceed their stringent requirements. We provide access to a vehicle fleet compliant with the latest safety legislation, thus reducing the risk of your company being held responsible for any accidents involving drivers who do not comply with traffic laws and safety guidelines.

You are in the driver’s seat

Ultimately, like with any outsourcing decision, it’s up to you to weigh up the benefits of hiring temporary drivers compared to your current solution. Temporary drivers for hire can be a great solution if you want to give your business the flexibility needed to support your current logistics operations while also providing security and cost savings.

You can visit the MASA Specialist Driver Division page for more information and contact us directly to tap into a pool of qualified, reliable and experienced drivers.